I'm a Marketing Management graduate from Management College of Southern Africa. I am an experienced Customer Service Specialist with a strong background in supporting Amazon sellers and e-commerce businesses. Skilled in handling inquiries, resolving disputes, managing orders, and ensuring smooth customer experiences, I bring professionalism, patience, and problem-solving to every task. I am confident using Amazon Seller Central, live chat, email, and CRM tools to deliver quick and effective support. My focus is on building customer satisfaction and helping businesses grow through reliable, high-quality service.