Angelina Razal Nanud

Angelina Razal Nanud AMAZON ACCOUNT MANAGER I help Amazon FBA Sellers turn potential into results. Training Attended AMAZON SELLER VA MASTERCLASS ELITE Trained by a 7-figures Amazon FBA Seller doing Product Research, Supplier Sourcing, Product Listing, Inventory Management, Amazon Sponsored Ads, Promotion, Product Launch and a lot more. COURSE BELT LEARNING INC. Copywriting Course Tools Used HELIUM 10 JUNGLE SCOUT UNICORN SMASHER CANVA QUALIFICATIONS Customer Service Oriented with more than 6 years of experience in a Cruise Ship Industry that handles incoming calls, complaints, and queries from guests. Assist guests effectively by solving guest disputes to achieve total guest satisfaction and go beyond to exceed guest expectations. Flexible and dependable when it comes to monetary transactions while delivering enjoyable service in a very high-paced environment. Managing Inventory of casino chips and ensure the accuracy of the records. Team Leader that leads, monitors, and supervises the team to set strategies and monitoring progress that benefits the company growth. -live:.cid.fe8257c- - WORK EXPERIENCE CASINO CASHIER CONCESSIONAIRE MANAGER Royal Caribbean Cruises Ltd. December 2017-July 2018 Responsible for carrying out a variety of transaction in Casino. Exchanges tokens, tickets and chips for cash. Process credit and other monetary note advances. Keeping accurate records and inventory of all transactions. Providing excellent service to the guest. La Cuisine Francaise Inc. June 2014- March 2015 Responsible for leading and managing the restaurant. Collaborating with the restaurant Chef in planning menus and managing budget. Recruiting and training new staff members. Creating and planning strategies to achieve target sales. DISPATCHER CASINO CASHIER Royal Caribbean Cruises Ltd. November 2015-October 2017 Responsible for prioritizing and coordinating all guest calls and deficiencies reported. Creates corresponding work orders and communicates with technical teams in the most efficient manner. Responds to guest comments and complaints in a considerate, professional, and positive manner. Manage and dispatch the appropriate discipline to ensure that the work order request is accomplished in a timely and accurate manner. Norwegian Cruise Lines- Responsible for carrying out a variety of transaction in Casino. Exchanges tokens, tickets and chips for cash. Process credit and other monetary note advances. Keeping accurate records and inventory of all transactions. Providing excellent service to the guest. EDUCATION BACHELOR OF COMMUNICATION ARTS MAJOR IN JOURNALISM Bicol University