Angelika Velez Luna

ANGELIKA V. LUNA _____________________________________________________________ INC comp., Torres Subd. Rodriguez-October 24, 1995 CAREER OBJECTIVE To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of organization. TECHNICAL SKILLS Software Experience: Repaired and reinstalled software such as Windows 98, Windows XP, Windows 7, Windows 10, Microsoft Office, Gimp, Adobe Photoshop and Adobe Premier. Coding Experience: Visual Basic, HTML Hardware Experience: Installing computer hardware and networks. Performed diagnostic tests and replace malfunctioning hardware. WORK EXPERIENCE BPO – Inspiro former SPI CRM (Manila Site/Ortigas Site- Technical Chat Support (Webhosting Account) • Performing a website/server/mail diagnostic test to identify and fix the issue. BPO – VXI Global Solutions, Inc. (Munoz, Quezon City- Customer Service (Financial Account) • Assisting the customer to managed their E-Wallet account like decline, refunds, sending and receiving payment. EDUCATIONAL BACKGROUND Bachelor of Science in Computer Science -) Palawan State University University Road, Puerto Princesa, 5300 Palawan