Angelika Joei Tolentino

​SUMMARY​ ​● ​Completed 2nd year in BS Business Administration Major in Financial Management at ​Emilio Aguinaldo College, Cavite; ​● ​Possesses a total of five years of work experience and has provided excellent ​administrative and executive support for over three years; ​● ​Served as the primary point of contact between executives, clients, and suppliers; ​● ​A person who is enthusiastic, personable, and professional in appearance and manner; ​● ​Knowledgeable in assisting customers in addressing their needs and also effective in ​handling and solving customer concerns; ​● ​Google Suites and Microsoft Office Apps; ​● ​Performed basic accounting, basic marketing, and basic entrepreneurship during senior ​high school; ​● ​Finished ACE Training by Ayala Education, which helped me gain skills in Sales Delivery, ​Customer Service, and Tech Support. ​SKILLS AND ABILITIES​ ​Communication Skills:​ ​● ​Actively participated in group discussions by providing help and giving ideas. ​● ​Delivered powerful and understandable discussions that helped finish a project properly. ​● ​Successfully resolved clients' concerns and company dilemmas through active listening, ​leading to positive feedback. ​Teamwork and Team Building Skills:​ ​● ​Collaborated professionally in team projects, finishing tasks on time and being flexible ​when needed.​ ​● ​Supported the team during company events and projects by creating a positive atmosphere ​and praising accomplishments.​ ​Administrative Skills:​ ​● ​Effectively probed during meetings and inquiries by asking appropriate questions to ​identify clients and the company's needs.​ ​● ​Proficiently complied with requirements and services by linking features and benefits for ​both clients and the company.​ ​● ​Handled administrative tasks by coordinating with clients' different office departments for ​the company reports.​ ​TRAINING/CERTIFICATION​ ​●​ ​Career Service Examination Passer (Professional Level)​ ​●​ ​Authorized Managing Officer (AMO)​ ​●​ ​Technical Support Specialist by ACE (OJT) ​●​ ​Customer Service Representative by ACE (OJT)​ ​●​ ​Sales Representative by ACE (OJT)​ ​-AYALA Education​ ​March 2025​ ​May 2023​ March 2019-April 2019​ ​ DUCATION​ E ​College - 2nd Year​​BS in Business Administration Major​​in Financial Management​ ​Emilio Aguinaldo College - Dasmarinas​ ​May 2025​ ​Senior High School/K-12​ ​Accountancy, Business, and​​Management Strand​ ​APEC Schools - Dasmarinas​ ​June 2019​ ​ ORK EXPERIENCE​ W ​Zujis Electro-Mechanical Services Co.- Admin/Executive Assistant​ ​March 2022 - Sept. 2025​ ​Robinsons Supermarket - Cashier​ ​August 2021 - March 2022​ ​SM Supermarket - Cashier​ ​December 2020 - April 2021​ ​Famous Belgian Waffles - Service Crew​ ​November 2019 - October 2020​ ​Tronix Imaging Center - Sales Clerk​ ​May 2019 - October 2019​ ​ RGANIZATION/AFFILIATION​ O ​Junior Confederation of Finance Associations - Philippines (JCFAP)​ ​August 2024 - Present​ ​Member​ ​Christ Life Academy Foundation Inc.​ ​June 2015-April 2017​ ​ chool Student Council -President​ S ​Citizen’s Army Training- Corp.Commander​ ​School Student Council-Auditor​ ​Citizen’s Army Training- N4 Logistics​ ​ACHIEVEMENTS​ ​Grade 12 Merit Awardee - APEC schools Dasmariñas​ ​June 2019​ ​Grade 11 Merit Awardee - APEC Schools Dasmariñas​ ​July 2018​ ​Grade 10​​Valedictorian - Christ Life Academy Foundation​​Inc.​ ​ eadership Award (CAT)​ L ​Leadership Award (Chapel Hour)​ ​Loyalty Award​ ​PORTFOLIO​ ​More about me here.​ ​REFERENCES​ ​Available upon request.​ ​April 2017​