ANGELIKA
FAYE L.
Sales and Service Associate |
Virtual Assistant
WORK EXPERIENCE
PERSONAL BACKGROUND
Costumer Service Representative
Teletech Holdings Inc. | Aug 2019 - present
I am exceptional in providing superb customer
satisfaction by answering inquiries, billing issues,
making orders, troubleshoots and such. I always
make sure that I am effective specialist by hitting
my metrics and sales target.
- Handle international telco account - Verizon Fios
- Explain billing information, upselling, basic troubleshooting steps,
provides excellent customer service experience
Customer Service Representative
Hinduja Global Solutions (HGS) | March 2019 - June 2019
- Insurance company
- Provides customer's medical information
ACHIEVEMENTS
- Top 2 Best Agent in providing exceptional sales
and service, year 2020
PREVIOUS EDUCATION
Polytechnic University of Philippines
Bachelor of Science in Psychology
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- Undergraduate
GET IN TOUCH WITH ME
Mobile phone: -
Email:-Website: www.reallygreatsite.com
Instagram: @angklyg
Southville 8B National High School
-1st Honorable Mentioned, graduated in 2014
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SKILLS
- Technical Support Agent
- Phone Support (Inbound and Outbound)
- Loan Processor
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