ANGELICA U. VILLANUEVA
Blk 4 Lot 22 St. Mark Road, Hauskon Homes Burol Main
Dasmariñas City, Cavite 4114
Contact Number:- | E-mail:-
OBJECTIVE
To secure employment in a challenging and rewarding role where I can utilize and extend my skills and abilities.
I seek to broaden my horizons, utilizing and developing my communication, interpersonal, and administrative
abilities and depth of experience.
SUMMARY OF QUALIFICATIONS
MARKETING
• 1+ years of experience in the field of sales, marketing and advertising
• Demonstrated willingness to work with complex inter-departmental teams
• Hands on experience in working with marketing colleagues and compliance personnel to ensure timely and
effective processing of clients’ advertising requests
• Sound understanding of sales and advertising principles
CUSTOMER SERVICE
• 3+ years of experience in the field of healthcare industry
• Hands on experience in handling patients for providing frontline service
• Works effectively and efficiently
• Continuous learning of the medical terms and procedures
SKILLS
Interpersonal
• Highly capable of managing multiple tasks simultaneously
• Ability to work under pressure
• Understand company policies and can effectively ensure compliance
• Exceptional organizational skills
• Ability to adapt quickly to new environment
• Enthusiastic, hard-working, with a capacity to learn fast
• A detail-oriented person
Communication
• Great with people utilizing effective communication skills (written and verbal)
Computer
• Proficient in Microsoft Office (word processing, spreadsheet, slide show presentations, publisher, outlook)
Leadership
• Effective project management skills
• Willingness and able to effectively cross-train as needed
KEY ACHIEVEMENTS
• Passed Registered Marketing Professional (RMP) Certification Exam
EMPLOYMENT HISTORY
FREELANCE | April 2022 – Present
Data Encoder | July 2022 – Present
• Encode credit card transactions & bank transactions to Google Sheets then upload them to financial software
Remote Sales Order Entry Associate | May 2022 – Present
• Enter the customers’ orders for the following day thru the CRM & communicate with the customer via business
messaging software
Virtual Assistant | May 2022 – July 2022
• Search for jobs in different websites and send application forms of the client in accordance to his job
preferences
Research Assistant | April 2022 – July 2022
• Find & analyze products in different store websites that fit the client’s profit margin with the use of Keepa
MAKATI MEDICAL CENTER | August 2016 – January 2020
Patient Service Representative
• Handles patient registration, encoding of patient/diagnostic test data, billing & releasing of result.
• Handles phone and face-to-face inquiries, complaints, and assists with other administrative requirements of
the department
• Keeps and maintains files of patients’ diagnostic tests and treatment plans/progress notes as necessary
• Ensures that deviations on a documented process have proper approval prior to implementation
• Participates and contributes to the organization’s service quality improvement and patient safety programs
• Performs other duties that may be assigned by the immediate superior from time to time
PRIME SPOTS, INC. (a member of SM Group of Companies) | August 2014 – March 2016
Marketing Assistant
• Assisted the marketing manager and the marketing team with all the marketing activities
• Compiling, consolidating, formatting, and summarizing information, graphs, and presentations
• Supports sales presentations by assembling quotations, proposals, slide shows, and product capability
booklets
• Handled production of marketing materials prior to prospect/client database
• Kept marketing department’s documentation and databases up-to-date, imported new data, updated records
and performed the necessary cross-checks
• Participated in weekly team meetings and other key meetings to gain exposure to the business
• Filed paperwork and organized computer-based information
• Completed other projects as assigned
EDUCATION
DE LA SALLE UNIVERSITY – DASMARIÑAS (2010 – 2014)
BS Business Administration Major in Marketing & Advertising Management
REFERENCES
Available Upon Request
