Angelica Torres

Angelica Torres

$15/hr
Account Management | E-commerce | Merchandising
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
30 years old
Location:
Wan Chai, Hong Kong Island, Hong Kong
Experience:
7 years
Angelica Mae G. Torres Address Wan Chai, Hong Kong Phone - E-mail-Strategic key account and e-commerce professional with 7+ years of experience across category management, key account growth, and merchandising strategy. Proven track record in driving revenue growth, optimizing assortment strategy, and leading cross-functional initiatives. Currently based in Hong Kong with valid working rights and open to new opportunities. Work Experience Onsite Merchandiser at Love, Bonito Singapore | February 2025 - October 2025 • Led onsite merchandising strategies to optimize conversion and AOV across Singapore, Malaysia, Philippines and International markets • Improved product discovery through data-backed sorting and filtering enhancements • Optimized site navigation, recommendations, and reviews to improve the shopping journey • Launched country-specific campaigns that increased traffic and CR by 20% • Analyzed funnel metrics such as traffic, CTR, CR to refine page performance and boost revenue • Collaborated with multiple teams (merchandising, marketing, product, data) to align with business goals Category Manager at BeanLab, Inc. Philippines | September 2023 - January 2025 • Managed the fashion and home categories along with the top brands under the said categories • Analyzed performance and account metrics to create recommendations in order to improve category and brand growth • Regularly checked on assortment, price competitiveness, inventory and had business reviews • Secured different marketing programs and investments from brands such as brand days and hero brands during campaigns • Coordinated with different teams for stock replenishment and liquidation • Monitored brand margins and commissions to sustain company profitability • Had experience with event management through expo planning and execution with brands Key Account Manager at Lazada E-Services Philippines, Inc. Philippines | August 2021 - August 2023 • Managed a portfolio of top fashion sellers, which includes categories from kid’s, men’s and women’s fashion • Drove 10% YoY GMV growth through account management, assortment expansion, and sales planning • Delivered monthly performance reviews and data-driven growth roadmaps while conducting regular visits to main good working relationships with sellers • Achieved consistent KPI attainment across GMV, orders, and marketing investments • Simultaneously took on multiple PIC roles such as the lead for assortment, investments, 11.11 campaign and marketing for fashion Angelica Mae G. Torres Address Wan Chai, Hong Kong Phone - E-mail- Work Experience Account Manager at Arsenal Marketing Consultancy, Inc. Philippines | November 2020 - February 2021 • Lead point of contact for all customer account management matters • Developed new businesses with existing clients and found new leads with potential clients • Ensured the timely and successful delivery of the company's services according to the clients' needs and objectives • Coordinated with the creatives and production team for the services needed by clients Senior Leasing Associate at Rockwell Land Corporation Philippines | February 2018 - July 2020 • Managed a portfolio of 280+ tenants, including large retailer groups • Successfully negotiated rental agreements with tenants to exceed revenue targets • Closed deals with big brands such as Porsche Design, Tommy Hilfiger and Tumi • Recommended brand replacements for tenants who were consistently below standard sales performance benchmark • Conducted competitive benchmarking and analyzed tenancy mix to plan for upcoming retail projects • Prepared and presented board-level reports on category reviews and revenue optimization • Sustained 4 pop-up spaces in the mall to highlight local and emerging brands that changed every 1-3 months Education Bachelor of Science - Business Management De La Salle University - Manila | 2013 - 2017 Skills • Category & Assortment Strategy • GMV & Revenue Growth • Key Account Management • Digital Merchandising • Campaign Planning • Data Analysis & Performance Reporting • Cross-Functional Collaboration Additional Information Language: Fluent in English and Filipino Technical Skills: Microsoft Office Applications, Google Workspace, Tableau, Magento Certifications: Data to Insights, Data Storytelling for Business
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