M A. A N G E L I C A
OFALSA
A C H I E V E M E N T S:
C O NTACT
DEAN’S LISTER - COLLEGE OF
-
BUSINESS, TECHNOLOGY AND
-
ENTREPRENEURSHIP
UNIT 2001 TOWER 2 SUNSHINE 100 CITY PLAZA
MANDALUYONG CITY
HONORS’ PROGRAM FOR COLLEGE
OF BUSINESS, TECHNOLOGY AND
E D U CATI O N
ENTREPRENEURSHIP WITH
INDUSTRY GRANT SCHOLARSHIP
COLEGIO DE SAN LORENZO 2 0 0 8 - 2 0 1 2
HIGH SCHOOL
FINALIST IN BUSINESS IDEA AND
DEVELOPMENT AWARD 2012-
ENDERUN COLLEGES, 2 0 1 2
BACHELOR OF SCIENCE IN BUSINESS
ADMINISTRATION MAJOR IN MARKETING
THUNDERBIRD SCHOOL OF
GLOBAL MANAGEMENT, 2012
THUNDERBIRD ONLINE EXECUTIVE
CERTIFICATION IN GLOBAL LEADERSHIP WITH
ENDERUN COLLEGES
AWARDS
PHILIPPINE CHAMBER OF
COMMERCE AND INDUSTRY:
NATIONAL BUSINESS
COMPETITION
FORMER VICE PRESIDENT FOR
TALENT MANAGEMENT IN AIESECENDERUN
FORMER PROJECT HEAD &
EXECUTIVE SECRETARY FOR
IBM DAKSH GLOBAL PROCESS
SERVICES/CONCENTRIX : BELL CANADA
SITE TOP AGENT FOR Q1 OF 2014
SPEAKERS IN ENDERUN
ENTREPRENEURSHIP SOCIETY
PRESIDENT FOR COMPETITION:
LUX LUCIS(SCHOLAR’S
ACQUIRE ASIA PACIFIC:
DODO AUSTRALIA
PART OF THE TOP AGENTS EVERY
MONTH (2014)
ORGANIZATION)
EXPERIENCES-
STUDENT EMPLOYEE
ENDERUN COLLEGES ADMISSIONS AND EXTENSIONS
ADMINISTRATIVE WORK, TELEMARKETING,
CAMPUS TOUR, CAREER ORIENTATIONS
STUDENT FACULTY ASSISTANT
GRADE COMPUTATIONS, MENTOR AND ASSIST
STUDENTS AND PARENTS
OCT 2012- JAN 2013
MARKETING ASSOCIATE: DAILY ERRANDS
MANAGING SOCIAL MEDIA, ONLINE AND DIRECT
MARKETING
OCT 2013- JUNE 2014
CUSTOMER CARE SPECIALIST/ TECHNICAL
SUPPORT:
IBM DAKSH GLOBAL PROCESS SERVICES/
CONCENTRIX
ACCOUNT: BELL CANADA
BILLING MANAGEMENT SYSTEM, TECHNICAL, SALES
AND MARKETING
JULY 2014- JULY 2017
ACQUIRE ASIA PACIFIC
ACCOUNT: M2 SALES/VOCUS AUSTRALIA
LEVEL 3 OUTBOUND SALES SPECIALIST
- HARDCORE SELLING, SALESFORCE MANAGEMENT
SALES DEVELOPMENT SPECIALIST/SALES COACH
-HANDLING TRAINEES AND NEW TRANSITION AGENTS
-PERFORMANCE TRACKING
-TRAINING AND COACHING
TEAM LEAD IN SALES OPERATION
-MANAGED 15-20 SALES REPRESENTATIVES
-HANDLING TENURED AGENTS
-PERFORMANCE MONITORING
-WEEKLY BUSINESS REVIEW WITH CLIENTS
-SALES COACHING
OCT 2017- SEPT 2019
TELETECH- GOOGLE ETO
ACCOUNT: GOOGLE
DIGITAL ACCOUNT MANAGER/ ACCOUNT
STRATEGIST FOR GOOGLE ADS
CERTIFIED IN FUNDAMENTALS, SEARCH, DISPLAY,
MOBILE AND APP
-SALES ACQUISITION FOR GOOGLE ADS
-BUSINESS CONSULTATION WITH SMB CLIENTS
-ACCOUNT MANAGEMENT
-BUILDING CAMPAIGNS FOR ADVERTISERS
SUBJECT MATTER EXPERT for
GOOGLE ETO- NORTH AMERICA
-TRAINING AND OPERATIONS
-COACHING NEW AND TENURED REPS
-FACILITATING TRAINING SESSIONS
-INTENSIVE PRODUCT KNOWLEDGE FOR GOOGLE
ADS
-PERFORMANCE MANAGEMENT FOR FOCUSED
REPS
-SUB-COACH FOR SALES MANAGER
SALES AND PRODUCT TRAINER for GOOGLE
ETO- NORTH AMERICA
- FACILITATING TRAINING FOR NEW AND
TENURED REPS
- HANDLING ALL THE TRAINING SESSIONS OF 90
SALES REPRESENTATIVES AND GLOBAL
LEADERS OF GOOGLE ETO
- CREATING MATERIALS FOR PROGRESSIVE and
GLOBAL MANDATORY TRAINING
- WORKING WITH QUALITY TEAM and
OPERATIONS for PROGRESSIVE IMPACT
ACROSS SITE
- FACILITATING CALL CALIBRATION WiTH
CLIENTS
- INTENSIVE PRODUCT and PROCESS
KNOWLEDGE ABOUT GOOGLE ADS and OTHER
GOOGLE TOOLS
- WEEKLY CALIBRATION WITH TRAINERS
ACROSS GOOGLE TEAM GLOBALLY
- WEEKLY and QUARTERLY BUSINESS REVIEW
WITH CLIENTS
OCT 2019-APRIL 2020
PAID MEDIA ANALYST FOR INTEGRATED DIGITAL
STRATEGIES (TOP FRANCHISE AGENCY IN US)
-HANDLING SEARCH ENGINE MARKETING
CAMPAIGNS OF END CLIENTS (15 CLIENTS AND
ABOVE)
-CLIENT REPORTING & CREATING MARKETING
STRATEGIES
-INTENSIVE KNOWLEDGE IN PPC
IMPLEMENTATION
-INTENSIVE GOOGLE ADS IMPLEMENTATION
-INTENSIVE KNOWLEDGE IN GOOGLE
ANALYTICS, GOOGLE ADS, SEMRUSH,
UNBOUNCE, WHATCONVERTS, ACQUISIO
-CREATING LAYOUT FOR PPC LANDING PAGES
-INTENSIVE KEYWORD RESEARCH ANALYSIS
-COMPETITIVE MARKETING ANALYSIS AND
RESEARCH
-ENSURING QUALITY PERFORMANCE OF LEAD
GENERATION ACROSS THE SALES TEAM OF END
CLIENTS
-CREATING A/B TESTING CAMPAIGNS IN GOOGLE
ADS
-CREATING MARKETING PROPOSAL FOR NEW
ACQUIRED CLIENTS
CHARACTER
R E F E R E N C E S:
ROCKY LAYNO
VENDOR OPERATION LEAD FOR APAC GOOGLE
EMAIL:-RAMON PANIQUE
SALES MANAGER IN GOOGLE-TELETECH
CONTACT NO:-
EMAIL:-DEBORAH MARJORIE MOTIN
SALES MANAGER IN GOOGLE-TELETECH
CONTACT NO:-
EMAIL:-