I have years of experience working as a Customer Service Representative. I have vast experience using different platforms such as:
1. Zendesk
2. Freshdesk
3. Gorgias
4. Shopify
5. Pipedrive
6. Salesforce
and other CRM's. I've worked for an online E-commerce Business for US and Australian clients. I've learned to extend my patience and at the same time practice my customer service skills.
I know that my expertise will allow me to provide excellent customer service and my contributions will be a valuable asset.
I can provide e-mail, ticket, and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction.