Angelica Kristel R Fortich

I maintain an exceedingly functional work environment while delivering exceptional customer service. I currently provide a number of services for my clients including document preparation maintaining files and record keeping. I have a knack for problem-solving and work well independently and with little oversight. I respond to requests from clients in a timely manner and am adept at prioritizing multiple ongoing projects. I am a fast learner and welcome challenges as well. I take pride in completing assignments on time and with accuracy.

I am a self-starter and excel at handling customers inquiries, policy changes, and resolving conflicts quickly. I am also deeply familiar with several proprietary computer software systems and adapt quickly to new programs. I hope to bring first-rate customer service to your clients and support your business goals.

Why choose me?

1. I communicate clearly, quickly, and I understand the full requirements before starting any work. 

2. I speak English.

3. I can handle to use zendesk, oberlo, aliexpress,amazon, arbitrage, gorgias, shopify, order metrics, sumai, woocommerce, zincera, aftership, goodcang, shipbob, return helper, and many more. 

4. I care about results. I will do whatever it takes to get the job done right.

5. I am trustworthy.

6. I can work full-time. Yes, I work nights, weekends, and Holidays to meet deadlines.

7. I can provide real-time status of all work performed.

8. I can handle social media accounts in terms of advertising, content writing, and managing.

9. I can attend a meeting on behalf of my superiors.

10. I can do accounting tasks such as purchasing, check preparation and other account payables tasks. 

11. I can manage Google, Outlook, and Microsoft Office

12. I am a fast learner and a multi-tasker.

13. I can source out products from Amazon and other vendors.

14. I can help the accounting department reconcile accounts, balance sheet, and other accounting tasks. 

15. Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes. 

16. Developing administrative staff by providing information, educational opportunities, and experiential growth opportunities.

17. Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.