ANGELICA
GONZALES
VIRTUAL
ASSISTANT
I'm an experienced Virtual Assistant
with a verifiable track record of
resolving complex issues quickly and
SPECIALIZATIONS
winning clients approval.
• Data Entry
• Lead Mining/Lead Research
• Customer Service
• Chat Support/Email Support
CONTACT
INFORMATION
WORK EXPERIENCE
Boracay Happy Planet
MAR
2015
-
DEC
2015
Cashier in a Convenience store inside Fairways Bluewater-
Helps customer find what they are looking for
Fernandez Street, General
Merchandiser and also the Cleaner of the store
Santos City
-
IBEX Global Solutions
JUN
2017-JAN
2018
Addressing customer service inquiries about their bills
LinkedIn: https://www.linkedin.
com/in/angelica-gonzales-
Achieved a customer satisfaction rating of 98%
Provide details about the technician they are asking for
-/
IBPS Finance and Accounting Services
FEB
Data entry and Data research
Inbound and outbound calls, etc..
University of Southern Mindanao
Federal Filing
APR
OF
SECONDARY
2019
Virtual Assistant doing admin tasks
EDUCATION
BACKGROUND
BACHELOR
2018-DEC
2020
-
AUG
EDUCATION
Data Entry
Data Mining
2020
