Angelica Gie Nambatac

ANGELICA GIE NAMBATAC GENERAL VIRTUAL ASSISTANT CLIENT AND CUSTOMER RELATION ABOUT ME Analytical and organized General Virtual Assistant with a keen eye for detail and solid understanding of online content quality. Skilled in evaluating ad relevance, user WIX WEBSITE: https://nambatacangel647.wixsite. com/virtualassistanta intent, and content accuracy while strictly following set guidelines. Highly dependable, fast learner, and able to work independently with consistent performance WORK EXPERIENCE EDUCATION Philippine College of Technology Bachelor of Education (BEd), CT / Computer Education- SKILLS • DATA ENTRY RECORDS • MANAGEMENT CUSTOMER SUPPORT • GENERAL TRANSCRIPTION • COMPANY RESEARCH • SCHEDULING • CALENDAR MANAGEMENT • EMAIL MANAGEMENT • ADMINISTRATIVE SUPPORT • DOCUMENT MANAGEMENT • CALENDAR ORGANIZATION • FILE AND DOCUMENT PREPARATION • ADMIN AND OPERATIONAL TASKS • RESPONDING TO INQUIRIES CHAT / EMAILS • BOOKING APPOINTMENTS • REMINDERS • ORGANIZING PERSONAL TASKS • RESEARCH ASSISTANCE LANGUAGE English Cebuano Filipino Customer & Client Relations Specialist- Bel's Research and Educational Training Services Handled customer inquiries through email, chat, and social media while maintaining a friendly, professional tone. Resolved concerns, processed requests, and provided accurate information to ensure customer satisfaction. Maintained detailed records of client interactions and assisted in follow-ups and documentation. Supported internal teams by coordinating updates, gathering feedback, and helping improve client retention. Administrative Assistant - A4 Computer Aided Design Services Managed calendars, scheduled appointments, and organized daily tasks for clients. Prepared reports, updated spreadsheets, and handled document management. Assisted with email management by sorting messages, responding to inquiries, and flagging important updates. Coordinated basic operations such as task follow-ups, reminders, and internal communication. Trainings Crafting Engaging Content and Effective Assessments with Generative AI in Training More Professional / Title Style Creating Engaging Learning Content and Effective Assessments Using Generative AI Designing Engaging Training Materials and Assessments with Generative AI Leveraging Generative AI to Develop Engaging Content and High-Quality Assessments Enhancing Training Through AI-Driven Content and Assessment Design