PROFESSIONAL
OVERVIEW
PREPARED
ANGEL
BY:
ANGELICA GIE NAMBATAC
General Virtual Assistant
Client and Customer Relations
ABOUT ME
Analytical and organized Virtual Assistant with a keen eye for detail and solid
understanding of online content quality. Skilled in evaluating ad relevance, user
intent, and content accuracywhile strictly following set guidelines. Highly
dependable, fast learner, and able to work independently with consistent
performance.
SKILLS:
DATA ENTRY
RECORDS MANAGEMENT
CUSTOMER SUPPORT
GENERAL TRANSCRIPTION
COMPANY RESEARCH
SCHEDULING
CALENDAR MANAGEMENT
EMAIL MANAGEMENT
ADMINISTRATIVE SUPPORT
DOCUMENT MANAGEMENT
CALENDAR ORGANIZATION
FILE AND DOCUMENT PREPARATION
ADMIN AND OPERATIONAL TASKS
RESPONDING TO INQUIRIES
CHAT OR EMAIL SUPPORT
BOOKING APPOINTMENTS
REMINDERS
ORGANIZING PERSONAL TASKS
RESEARCH ASSISTANCE
EDUCATION
Philippine College of Technology
Bachelor of Education (BEd), CT /
Computer Education-
LANGUAGES
ENGLISH
CEBUANO
FILIPINO
ACCOUNTS & CONTACTS
GmaiI:-Whatsapp: -
TG: @nambatacangel647
Linkedn:https://www.linkedin.com/in/angelica-gie-nambatac-0b385039b/
OLJ: https://www.onlinejobs.ph/jobseekers/info/-
WEBSITE
WIX WEBSITE:
https://nambatacangel647.wixsite.com/virtualassistanta
ANGELICA GIE NAMBATAC
TOOLS:
General Virtual Assistant
Client and Customer Relations
1. Communication Tools
Email: Gmail
Messaging/Chat: Slack,
Whatsapp, Telegram
Video Calls: Zoom, Google Meet
2.Project & Task Management
TrelLo • Asana • ClickUp • Notion
3. Document & File Management
Google Drive (Docs, Sheets, Slides)
Microsoft Office (Word, Excel, PowerPoint)
4. Time Tracking & Productivity
Hubstaff
5. Social Media & Marketing Tools
Canva • Buffer
6. Data & Research Tools
Google Sheets / Excel (data entry & analysis)
Google Search • ChatGPT
7. Collaboration & Miscellaneous
Slack / Teams (team collaboration)
Zoom / Google Meet (meetings)
Trello / Asana / Notion (shared task boards)
• Loom Videos • Calendly • Live chat • Wix website
WORK EXPERIENCE
Customer & Client Relations Specialist
Bel's Research and Educational Training Services-
Handled customer inquiries through email, chat, and social media while maintaining a friendly,
professional tone.
Resolved concerns, processed requests, and provided accurate information to ensure customer
satisfaction.
Maintained detailed records of client interactions and assisted in follow-ups and
documentation.
Supported internal teams by coordinating updates, gathering feedback, and helping improve
client retention.
Administrative Assistant
A4 Computer Aided Design Services-
Managed calendars, scheduled appointments, and organized daily tasks for clients.
Prepared reports, updated spreadsheets, and handled document management.
Assisted with email management by sorting messages, responding to inquiries, and flagging
important updates.
Coordinated basic operations such as task follow-ups, reminders, and internal
communication.
TOOLS:
1. Communication Tools
Email: Gmail
ANGELICA GIE NAMBATAC
General Virtual Assistant
Client and Customer Relations
Messaging/Chat: Slack,
Whatsapp, Telegram
Video Calls: Zoom, Google Meet
2.Project & Task Management
TrelLo • Asana • ClickUp • Notion
3. Document & File Management
Google Drive (Docs, Sheets, Slides)
Microsoft Office (Word, Excel, PowerPoint)
4. Time Tracking & Productivity
Hubstaff
5. Social Media & Marketing Tools
Canva • Buffer
6. Data & Research Tools
Google Sheets / Excel (data entry & analysis)
Google Search • ChatGPT
7. Collaboration & Miscellaneous
Slack / Teams (team collaboration)
Zoom / Google Meet (meetings)
Trello / Asana / Notion (shared task boards)
• Loom Videos • Calendly • Live chat • Wix website
FREE AND PAID TRAININGS ATTENDED:
GENERAL VIRTUAL ASSISTANT TRAININGS -)
DATA ENTRY AND RECORDS MANAGEMENT TRAINING
ADMINISTRATIVE SUPPORT AND DATA MANAGEMENT TRAINING
SPREADSHEET MANAGEMENT (GOOGLE SHEETS & EXCEL) TRAINING
GOOGLE WORKSPACE FOR VIRTUAL ASSISTANTS
MICROSOFT OFFICE PRODUCTIVITY TRAINING
TIME MANAGEMENT AND TASK TRACKING (HUBSTAFF) TRAINING
CANVA GRAPHIC DESIGN FOR VIRTUAL ASSISTANTS
EMAIL MANAGEMENT AND CUSTOMER SUPPORT TRAINING
PROFESSIONAL COMMUNICATION FOR REMOTE ASSISTANTS
KEEP KIDS SAFE ONLINE: A PARENT’S GUIDE TO DIGITAL SAFETY AND PRIVACY
(SEPTEMBER 6, 2025)
FOUNDATIONS AND STRATEGIES IN MICRO-CREDENTIALING (AUGUST 30, 2025)
CRAFTING ENGAGING CONTENT AND EFFECTIVE ASSESSMENT WITH GENERATIVE AI
-)
AI DECLARATION OF THESIS: A GUIDE FOR STUDENTS
GEN AI VIDEO TOOLS FOR TEACHERS
PRESENTATION AI TOOLS FOR TEACHERS
BALANCING
INNOVATIONS
AND
ETHICS-MANAGING
RESPONSIBLE AI USE IN EDUCATION (AUGUST 24,2024)
RISKS
AND
ENSURING
ADDING TEST QUESTIONS IN PRE-EXISTING VIDEO RECORDINGS FOR ASSESSMENT
PURPOSES USING HP5 (JUNE 29, 2024)
ANGELICA GIE NAMBATAC
General Virtual Assistant
Client and Customer Relations
PORTFOLIO
ANGELICA GIE NAMBATAC
General Virtual Assistant
Client and Customer Relations
ANGELICA GIE NAMBATAC
General Virtual Assistant
Client and Customer Relations
ANGELICA GIE NAMBATAC
General Virtual Assistant
Client and Customer Relations
CLIENTS TRUST & FEEDBACK