Angelica Gie Nambatac

PROFESSIONAL OVERVIEW PREPARED ANGEL BY: ANGELICA GIE NAMBATAC General Virtual Assistant Client and Customer Relations ABOUT ME Analytical and organized Virtual Assistant with a keen eye for detail and solid understanding of online content quality. Skilled in evaluating ad relevance, user intent, and content accuracywhile strictly following set guidelines. Highly dependable, fast learner, and able to work independently with consistent performance. SKILLS: DATA ENTRY RECORDS MANAGEMENT CUSTOMER SUPPORT GENERAL TRANSCRIPTION COMPANY RESEARCH SCHEDULING CALENDAR MANAGEMENT EMAIL MANAGEMENT ADMINISTRATIVE SUPPORT DOCUMENT MANAGEMENT CALENDAR ORGANIZATION FILE AND DOCUMENT PREPARATION ADMIN AND OPERATIONAL TASKS RESPONDING TO INQUIRIES CHAT OR EMAIL SUPPORT BOOKING APPOINTMENTS REMINDERS ORGANIZING PERSONAL TASKS RESEARCH ASSISTANCE EDUCATION Philippine College of Technology Bachelor of Education (BEd), CT / Computer Education- LANGUAGES ENGLISH CEBUANO FILIPINO ACCOUNTS & CONTACTS GmaiI:-Whatsapp: - TG: @nambatacangel647 Linkedn:https://www.linkedin.com/in/angelica-gie-nambatac-0b385039b/ OLJ: https://www.onlinejobs.ph/jobseekers/info/- WEBSITE WIX WEBSITE: https://nambatacangel647.wixsite.com/virtualassistanta ANGELICA GIE NAMBATAC TOOLS: General Virtual Assistant Client and Customer Relations 1. Communication Tools Email: Gmail Messaging/Chat: Slack, Whatsapp, Telegram Video Calls: Zoom, Google Meet 2.Project & Task Management TrelLo • Asana • ClickUp • Notion 3. Document & File Management Google Drive (Docs, Sheets, Slides) Microsoft Office (Word, Excel, PowerPoint) 4. Time Tracking & Productivity Hubstaff 5. Social Media & Marketing Tools Canva • Buffer 6. Data & Research Tools Google Sheets / Excel (data entry & analysis) Google Search • ChatGPT 7. Collaboration & Miscellaneous Slack / Teams (team collaboration) Zoom / Google Meet (meetings) Trello / Asana / Notion (shared task boards) • Loom Videos • Calendly • Live chat • Wix website WORK EXPERIENCE Customer & Client Relations Specialist Bel's Research and Educational Training Services- Handled customer inquiries through email, chat, and social media while maintaining a friendly, professional tone. Resolved concerns, processed requests, and provided accurate information to ensure customer satisfaction. Maintained detailed records of client interactions and assisted in follow-ups and documentation. Supported internal teams by coordinating updates, gathering feedback, and helping improve client retention. Administrative Assistant A4 Computer Aided Design Services- Managed calendars, scheduled appointments, and organized daily tasks for clients. Prepared reports, updated spreadsheets, and handled document management. Assisted with email management by sorting messages, responding to inquiries, and flagging important updates. Coordinated basic operations such as task follow-ups, reminders, and internal communication. TOOLS: 1. Communication Tools Email: Gmail ANGELICA GIE NAMBATAC General Virtual Assistant Client and Customer Relations Messaging/Chat: Slack, Whatsapp, Telegram Video Calls: Zoom, Google Meet 2.Project & Task Management TrelLo • Asana • ClickUp • Notion 3. Document & File Management Google Drive (Docs, Sheets, Slides) Microsoft Office (Word, Excel, PowerPoint) 4. Time Tracking & Productivity Hubstaff 5. Social Media & Marketing Tools Canva • Buffer 6. Data & Research Tools Google Sheets / Excel (data entry & analysis) Google Search • ChatGPT 7. Collaboration & Miscellaneous Slack / Teams (team collaboration) Zoom / Google Meet (meetings) Trello / Asana / Notion (shared task boards) • Loom Videos • Calendly • Live chat • Wix website FREE AND PAID TRAININGS ATTENDED: GENERAL VIRTUAL ASSISTANT TRAININGS -) DATA ENTRY AND RECORDS MANAGEMENT TRAINING ADMINISTRATIVE SUPPORT AND DATA MANAGEMENT TRAINING SPREADSHEET MANAGEMENT (GOOGLE SHEETS & EXCEL) TRAINING GOOGLE WORKSPACE FOR VIRTUAL ASSISTANTS MICROSOFT OFFICE PRODUCTIVITY TRAINING TIME MANAGEMENT AND TASK TRACKING (HUBSTAFF) TRAINING CANVA GRAPHIC DESIGN FOR VIRTUAL ASSISTANTS EMAIL MANAGEMENT AND CUSTOMER SUPPORT TRAINING PROFESSIONAL COMMUNICATION FOR REMOTE ASSISTANTS KEEP KIDS SAFE ONLINE: A PARENT’S GUIDE TO DIGITAL SAFETY AND PRIVACY (SEPTEMBER 6, 2025) FOUNDATIONS AND STRATEGIES IN MICRO-CREDENTIALING (AUGUST 30, 2025) CRAFTING ENGAGING CONTENT AND EFFECTIVE ASSESSMENT WITH GENERATIVE AI -) AI DECLARATION OF THESIS: A GUIDE FOR STUDENTS GEN AI VIDEO TOOLS FOR TEACHERS PRESENTATION AI TOOLS FOR TEACHERS BALANCING INNOVATIONS AND ETHICS-MANAGING RESPONSIBLE AI USE IN EDUCATION (AUGUST 24,2024) RISKS AND ENSURING ADDING TEST QUESTIONS IN PRE-EXISTING VIDEO RECORDINGS FOR ASSESSMENT PURPOSES USING HP5 (JUNE 29, 2024) ANGELICA GIE NAMBATAC General Virtual Assistant Client and Customer Relations PORTFOLIO ANGELICA GIE NAMBATAC General Virtual Assistant Client and Customer Relations ANGELICA GIE NAMBATAC General Virtual Assistant Client and Customer Relations ANGELICA GIE NAMBATAC General Virtual Assistant Client and Customer Relations CLIENTS TRUST & FEEDBACK