Angelica Enguerra

ANGELICA O. ENGUERRA I am a Customer support for 6 years handling international accounts like retail, healthcare and financial. I do provide assistance to our customers about the products or services that CONTACT we offer. - RELEVANT EXPERIENCE - CUSTOMER SERVICE REPRESENTATIVE Caloocan City, Philippines TaskUS| June 20 2022 - June 30 2023 Provide assistance to our customers about the order they placed on our platform PAYROLL SUPPORT SKILLS ADP Philippines INC. | September 15 2021 - June 01 2022 Provides support to payroll specialist that are using our platform. Answering queries and COMMUNICATION SKILLS assisting them will documents needed about COMPUTER SKILLS payroll. COPYWRITING APPOINTMENT SETTING CUSTOMER SERVICE ASSOCIATE Concentrix | June 28 2020 - July 30 2021 EMAIL AND CHAT SUPPORT We validate our clients healthcare coverage. We RESEARCH provide information about the procedures they EDITING wanted to avail. CUSTOMER SERVICE REPRESENTATIVE HCL Technologies | January 04 2019 - June 28 2020 We assist customers about the products they availed from our platform. We give updates about their deliveries and also assist them if ever there is a a problem with products purchased. REFERENCE EDUCATION BACKGROUND ROGESSA CALATIN BACHELOR OF SCIENCE IN CUSTOMS ADMINISTRATION Trainer, Supervisor Dr. Carlos S. Lanting College | 2014 - 2017 -