Angelica Corachea

ANGELICA CORACHEA Virtual Assistant | Administrative Support Specialist ABOUT ME --Doha, Qatar EDUCATION BS Information Technology Highly motivated and detail-oriented Virtual Assistant with a background in customer service, administration, and data management. Equipped with strong organizational, multitasking, and communication skills. Committed to providing top-quality remote support and consistently contributing to organizational success. WORK EXPERIENCE AMA Computer College September 9, 2019- Present 2011 - 2015 Almeera Consumer Goods SKILLS • Microsoft Office Suite (Word, Excel, Cashier Accurately processed cash, debit, and credit transactions using POS systems, ensuring minimal errors. • Delivered excellent customer service, enhancing customer PowerPoint, Outlook) satisfaction and loyalty. • Google Workspace (Docs, Sheets, • Managed end-of-day cash balancing and financial reporting with Drive, Gmail) 100% accuracy. • Data Entry Systems and CRM Tools • Email Management and • Handled product returns, exchanges, and complaints in a professional and timely manner. • Maintained clean and organized transaction areas and upheld Scheduling Software store policies and procedures. Administrative Support & Office • Developed strong problem-solving skills through daily Management • Virtual Assistance & Remote Support • Email & Calendar Management • Problem Solving and Process Improvement interactions with diverse customers. TRAINING & COURSE General Virtual Assistant Mastery Course By: Your best Virtual Assistant LANGUAGE • Time Management & Prioritization • Excellent Written and Verbal Communication English