Angelica Ariola

ANGELICA ARIOLA CSR & TEACHER CAREER OBJECTIVE Teacher and Customer Service Specialist with 11+ years of working experience. A college graduate with a degree of Bachelor in Elementary Education major in Mathematics. Looking to leverage my wealth of knowledge and expertise in a role as an Online English Teacher/Transcriptionist/Virtual Assistant/Customer Service in your company. EXPERIENCE CONTACT-(- www.linkedin.com/in/angeli ca-ariola-76347b153 Cebu, Philippines EDUCATION CARAGA STATE UNIVERYSITY BEEd-Mathematics- MIGRATION EDITOR & CUSTOMER SERVICE SPECIALIST Klook Travel Philippines Inc. Nov 2018-May 2020 Helped customers with their booking concerns via email, chat, and call. Provided ideas and travel recommendations. Also, proofread the activities to ensure that there are no spelling, grammatical or typographical errors. Making sure that the details and description of the activities on the website are accurate. CUSTOMER SERVICE SALES SPECIALIST TeleTech Philippines- Helped customers with their billing inquiries. Recommended products and services to fit their needs and offered practical solutions to resolve them. CUSTOMER SERVICE SPECIALIST ePerformax Contact Centers & BPO- Acted as liaison between buyers and sellers. Provided product/services information and resolved any emerging problems that customers encounter with accuracy and efficiency. VOLUNTEER TEACHER- Butuan City Church of Christ Fostered a classroom teaching in basic reading and writing. SKILLS Customer Service Strong Work Ethic Teaching Skill Communication Skill