Angelica Ariola

ANGELICA ARIOLA​ 📍 📞 ✉️ Recruiter and HR Specialist​ Butuan City, 8600, Philippines​ -​- ABOUT ME As a dedicated HR professional, I am eager to leverage my expertise in human resources within your organization. My focus is on optimizing talent acquisition, enhancing employee engagement, and ensuring compliance with industry regulations. I am committed to contributing to a vibrant workplace culture that fosters an exceptional work ethic and drives organizational effectiveness. I look forward to the opportunity to join your team and make a meaningful impact. WORK EXPERIENCE Recruiter and HR Specialist​ Teodora Healthcare – California | WFH​ May 2021 – August 2025 📅 ●​ Led full-cycle recruitment for clinical and non-clinical roles, including sourcing, interviewing, and onboarding qualified candidates across multiple states.​ ●​ Worked closely with the owner to identify staffing needs, develop job descriptions, and create targeted recruitment strategies.​ ●​ Managed HR operations, including employee relations, performance evaluations, and compliance with state and federal labor laws.​ ●​ Oversaw onboarding and orientation programs to ensure smooth transitions for new hires.​ ●​ Maintained accurate employee records, benefits administration, and handled confidential HR documentation.​ ●​ Supported payroll processing and timekeeping coordination with external vendors or platforms.​ ●​ Conducted exit interviews and provided analysis on retention and turnover trends. Product Content Migration Editor​ Klook Travel Philippines – Mandaue City​ Nov 2018 – May 2020 📅 ●​ Partnered with the Product Content Team to enhance content quality.​ ●​ Handled copy-editing, proofreading, and content migration.​ ●​ Managed pre-booking travel inquiries via Zendesk (phone, chat, email).​ Customer Service Representative​ Teletech – Cebu City​ Sep 2016 – Sep 2018 📅 ●​ Delivered inbound support for Telstra, improving customer satisfaction.​ ●​ Resolved billing/account issues for seamless connectivity.​ Customer Service Representative​ ePerformax – Cebu City​ Jan 2014 – Aug 2016 📅 ●​ Managed product inquiries, quotes, and orders.​ ●​ Handled shipment tracking, returns, and customer issues.​ Elementary Teacher​ Montessori School – Butuan City​ Jun 2012 – Mar 2013 📅 ●​ Designed lesson plans to boost student engagement.​ ●​ Collaborated with parents for consistent learning at home.​ ●​ Enhanced literacy skills by 20%.​ EDUCATION Bachelor of Elementary Education, Major in Mathematics​ Caraga State University – Main Campus, Philippines​ Ampayon, Butuan City, Agusan del Norte​ Graduated: 2012 📍 📅 SKILLS ●​ Payroll Software (e.g., ADP)​ ●​ Employee Relations​ ●​ Microsoft Office Suite​ ●​ Performance Management​ ●​ Workforce Planning​ ●​ Talent Management​ ●​ Recruiting Talent ●​ Customer Service​