Angelica Abunda
Logistics Coordinator
linkedin.com/in/name
angelicaabunda108@gmail.
com
Educational History
Bachelor of Science in Business Administration
Institution: Forbes College
Year : 3rd Year [-]-[-]
Freight Course 101
Online Course
Year of Graduation: 2024
Personal Skills
Active Listening
Enthusiast
Work Ethic
Skills Summary
My Freight Skills
Quick learner
Tracking Shipments
Quoting
Booking
Route Planning
Email Management
Customer Support
Time Management
Can work in a fast-paced
environment
Can work with minimal
supervision
Analytical Thinking
Tech Savvy
Tech Skills
Fundamentals of Cyber
Security - to be able to
handle data with
discretion
Foundations of Cyber Security
Coursera : Google Course
June 5, 2024
Verify at : https://coursera.org/verify/6KLC6WHDF2TQ
Play It Safe: Manage Security Risks
June 9, 2024
Verify at : https://coursera.org/verify/XRUXCKZDCRAY
Work Experience
E-Commerce Store Management
November 2021 – February 2024
Oversee daily store operations, ensuring a seamless and enjoyable
customer experience
Logistics management ensure all parcel are pickup by courier, and
navigate the status of the shipment to inform customers about their
order.
·Manage inventory, ensuring accurate product listings and stock levels
·Analyze sales data and trends to optimize product offerings and
promotions
·Managing customer service to resolve customer inquiries and
complains.
·Manage Return/Refund parcels.
·Stay updated on e-commerce best practices and industry trends
Graceland Food Industries Inc. [Ayala Mall] [Service Crew]
February 2018–August 2018
Demonstrated a high level of professionalism in customer interactions
Prepared high-quality food items in a timely manner
Followed safety and sanitation protocols to ensure a safe work
environment
Accurately and quickly processed customer orders.
