Angelia Nuriddin

 Angelia Nuriddin Customer Service Professional Remote Work Strategist Professional Summary Compassionate and detail‑oriented professional with experience in high‑volume call centers and remote support environments. Skilled in multitasking with dual monitors, problemsolving across multiple platforms, and delivering patient, empathetic service. Tech‑ready with proficiency in Microsoft Teams, Office Suite, CRM systems, and scheduling tools. Brings creativity, faith‑centered motivation, and an “Attitude of Gratitude” to every role. Core Skills • Customer service & member support • Effective communication & problem‑solving • Remote tools & CRM adaptability • Workflow organization & batching applications • Creative journaling & branding • Emotional steadiness & professionalism Professional Experience Customer Service & Remote Support • Delivered compassionate support in high‑volume call center environments. • Balanced multiple platforms and dual monitors to resolve customer issues efficiently. • Maintained professionalism and peacekeeping in challenging scenarios. Creative Organizer & Poet of Purpose • Developed faith‑centered poetry and testimony writing as part of a creative legacy. • Designed and launched poetry posters and creative products for Etsy. • Organized shop sections, branding, and workflow around themes of transformation and hope. Education & Training • Ongoing professional development in remote tools, CRM systems, and workflow optimization. • Self‑directed study in creative writing, journaling, and branding