Angeli Galura

5 years work experience as a Sales and Customer Service Representative in an inbound call center and 1 year experience as a Market Researcher in an outbound surveyor company. Last worked as an AVP in the training department.

Started working as a Market Researcher where I conduct survey for a third party company.
During my work as a Sales and Customer Service Representative at iQor, I have earned commendations and job titles. Aside from selling apparels, I also sold credit cards and an insurance plan. I was also promoted as an OIC Supervisor and handled 15-20 agents. Taking supervisor calls, approving payroll and filing disputes are part of the work.
I worked my way up by taking advantage of the opportunities and was hired for an AVP position in the training department. I conducted orientation and trainings for new hires to seniors as well as facilitated client visits and helped with some hiring process.