ANGELI CUNADA
GENERAL VIRTUAL
ASSISTANT
--PHILIPPINES
EDUCATION
EXPERIENCE
UNIVERSITY OF SCIENCE &
TECHNOLOGY-
CHAT HOST MODERATOR
BS COMPUTER
ENGINEERING
E-COMMERCE PROJECT
MANAGER
PROFILE
A FREELANCER WITH 9 YEARS
OF EXPERIENCE
SPECIALIZING IN CUSTOMER
SERVICE AND PROJECT
MANAGEMENT.
SOFTWARE
GROOVE HQ
ZENDESK
SLACK
TRELLO
/CANGELIII
EXECUTIVE MEDICAL
ASSISTANT
TECHNICAL SUPPORT
REPRESENTATIVE
SKILLS
CUSTOMER SERVICE
MEDICAL ASSISTANT
ADMIN TASK
SHOPIFY
DROPSHIPPING
SOCIAL MEDIA
https://bit.ly/2xWrjmv
KYLETRIESTOBLOG
WHY YOU
SHOULD HIRE
ME
PROFESSIONAL EXPERIENCE
LOAN REHABILITATION SPECIALIST
-1 year
I negotiate with collections agencies in behalf of our
clients for their defaulted student loans with the
Department of Education. Making sure that they qualify
for the minimum payment for the rehab program and
get them eventually qualified for loan forgiveness.
Phone & email support are my main task,
GENERAL CONTRACTOR VA
-1 year
Handled phone and emails. Making sure inquiries are
taken care off in a timely manner. Managed client
scheduling via Google Calendar as well as inquiries from
Angieslist & Houzz. Making sure to follow up on current
and previous clients to ensure exemplary customer
service,
CHAT HOST MODERATOR
-7 years
Chat host must possess certain skills and qualities. A
team player with a positive attitude. Finds the perfect
balance between creating a fun environment and yet
be professional at the same time. Provide help and
assistance when necessary,able to empathize with the
clients as well as know all the ins and outs of the
company in case any complicated questions arise,
should also be tech savvy, a speedy typist and a quick
thinker.
TECHNICAL SUPPORT REP
-2 years
As a technical support representative, I handled
inbound and outbound calls for Cisco-Linksys installing
and configuring computer systems, diagnosing
hardware and software faults and solve technical and
applications problems over the phone.
Administrative Medical Assistant
-3 years
Mostly perform administrative tasks such as managing
patient records, making appointments, answering
phones and performing general accounting and billing.
Ensure that the business side of the practice operates
smoothly to ensure minimal interruption to the
physician’s core function of providing patient care.
Real Estate VA
- 1 year
Cold calling home owners who are interested in selling
their properties and making inn house appointments.
eCommerce Project Manager
-2 years
I managed 14 agents for customer service support
handling live chat, emails, and social media. Ensuring
that everyone on the team knows and executes his or
her role properly. I negotiate with suppliers from China,
Hong Kong, AliExpress and eBay for bulk orders that we
ship to the US. Handled refunds and discrepancies via
Paypal, Braintree & Stripe Connect.
RE Auctioneers VA
- 1 year
Handle emails and phone calls to schedule
auction bookings, managed payrolls and
invoice for auctioneers and clients using XERO and
eWay.
CONTACT INFORMATION
EMAIL:-
SKYPE:-
PHONE: -
