Angeli Beguna

I’m Angeli Beguña, a dedicated and detail-oriented professional with a strong background in administrative support, customer service, and data analysis. Graduate of BS Psychology and several years of experience across diverse roles—including Billing Research Analyst, and Front Desk Personnel —I’ve cultivated a skill set that blends analytical precision with empathetic communication.

In my previous role with a US-based telecommunications company, I served as the first point of contact for business clients, resolving billing disputes and navigating complex account discrepancies. I communicated directly with customers and account managers via email and phone, ensuring clarity, accuracy, and satisfaction. This experience sharpened my ability to interpret contracts, identify inconsistencies, and deliver solutions with professionalism and urgency.

My administrative capabilities extend to invoice processing, documentation, and navigating international systems with efficiency and care. I’m known for my persistence in resolving issues, my attention to detail, and my commitment to maintaining high standards in every task I undertake. Whether managing front desk operations or supporting backend analytics, I consistently strive to optimize processes and enhance client experience.

I’m always eager to upskill—whether it’s mastering new portfolio formats, learning advanced Excel functions, or refining my communication style to suit different audiences.

I take pride in presenting myself with clarity and professionalism, both in written and verbal communication. My English proficiency (C2 level) allows me to engage confidently with international clients and stakeholders. I’m also passionate about continuous learning, and I actively seek opportunities to grow—whether through reading, exploring new tools, or collaborating with others.

Currently, I’m seeking a role where I can contribute my administrative expertise, analytical mindset, and customer-focused approach to a dynamic team. I bring not only technical skills but also a proactive attitude, adaptability, and a genuine desire to make a meaningful impact.