Angela Morris

 I am an experienced Executive Assistant successful at minimising hassles and alleviating client concerns by effectively coordinating schedules, planning events and running errands. As a detail-orientated administrative professional with superb people and public relations experience. Business-savvy with excellent decision-making skills. With 30 years experience as an Executive Assistant in a fast-paced office environment. Strengths include advanced computer skills and strong research ability. Event planning Microsoft Office proficiency Articulate and well-spoken Professional and mature Meticulous attention to detail Excellent planner and coordinator Works well under pressure Pleasant demeanour Extensive vocabulary Appointment setting Customer service-orientated Advanced clerical knowledge Highly Organised Freelance Executive Assistant 06/2014 - Present I work remotely as a Freelance Worker specialising in Virtual Assistant and Marketing/Telesales positions. I complete various tasks such as email handling, calendar management, appointment setting, answering incoming calls and bringing the conversations to a successful conclusion, administration and keeping records.  I have 15 years experience in Telemarketing, Telesales, Appoint Setting and Customer Services.I am target driven and work within designated timeframes. Answered a high volume of phone calls and email inquiries. Coordinated events and worked on ad hoc projects. Executed basic banking and bookkeeping tasks. Handled all incoming information requests for several busy executives. Screened personal and business calls and directed them to the appropriate party. Sourced and ordered office equipment and supplies. Managed and reviewed filing and office systems. Maintained appropriate filing of personal and professional documentation. Filed paperwork and organised computer-based information. Organised and attended meetings, including compiling all documents and reports ahead of time. Fundraising Coordinator 04/2012 – 09/2013 SPCA Malta I coordinated and planned fundraising events. Part of my remit was to go into schools to educate children from a young age the importance of animal care. I also wrote articles for an online news website. Dealing with members of the public and successfully running the Facebook page was also a part of my position. I completed all paperwork regarding events, an Adopt a Cat or a Dog scheme and set up a group for 12 to 16 year olds (YSPCA) who wanted to help out within the Dogs Home. Organised and attended meetings, including compiling all documents and reports ahead of time. Filed paperwork and organised computer-based information. Coordinated events and worked on ad hoc projects. Answered a high volume of phone calls and email inquiries. Filed paperwork and organised computer-based information. Maintained appropriate filing of personal and professional documentation. Wrote reports, executive summaries and newsletters. Self Employed Running An Online Store 06/2010 – 10/2011 West Sussex Website creation through Vistaprint. Designing and printing of flyers and banner. Sourcing, buying and sales of Giftware. All administrative tasks associated with the running of a small business.  Executed basic banking and bookkeeping tasks. Maintained appropriate filing of personal and professional documentation. Filed paperwork and organised computer-based information. Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers. Telemarketing Manager Minorplanet Ltd 01/2007 – 03/2009 Leeds I was initially employed as the Telemarketing and Appointment Setter for the Corporate department of a vehicle tracking company. I was very successful, exceeding targets and winning awards. I was quickly promoted to a Team Leader in charge of managing a team of 8 people. I was again promoted to the Trainer for the Telemarketing Department and finally promoted to the Manger's position. Handled all incoming information requests for several busy executives. Managed and reviewed the filing and office systems. Wrote reports, executive summaries and newsletters. Filed paperwork and organised computer-based information. Organised and attended meetings, including compiling all documents and reports ahead of time. Answered a high volume of phone calls and email inquiries. Community Fundraiser Barnsley Hospice 03/2001 – 08/2003 Barnsley As Community Fundraiser I organised many fundraising activities. I also had to attend all fundraising events and presentations. I organised events in schools and spoke in assemblies about the work the Hospice does. I also was a Public Speaker, speaking audiences from as little as 10 people to 500+ Answered a high volume of phone calls and email inquiries. Coordinated events and worked on ad hoc projects. Organised and attended meetings, including compiling all documents and reports ahead of time. Maintained appropriate filing of personal and professional documentation. Managed and reviewed filing and office systems. Executed basic banking and bookkeeping tasks. Royds Comprehensive School 1971 – 1975 Leeds GCSE passes, English grade B, Maths grade C, Chemistry grade A-, Biology B, Geography grade C, German grade C, Drama grade B Joseph Priestley College 1980 – 1981 Leeds Secretarial College Rsa Stage 1 & 2 Typing, RSA Stage 1 & 2 Audio Typing, Pitman 2000 Shorthand 60/70 wpm, Business English (Distinction), Certificate in Office Management and Bookkeeping.