Angela May Dacillo

ANGELA MAY G. DACILLO Freelancer, Virtual Assistant, Social Media Manager, Marketing Assistant SUMMARY Positive and outgoing individual with a knack for building strong relationships and providing exceptional customer service. Possesses a solid understanding of account management principles and has developed skills in communication and problem-solving. Capable of driving customer satisfaction and contributing to team success. WORK EXPERIENCE Virtual Marketing Assistant-Trainee, Doneverse Inc. Sept 2025 - Oct 2025 Digital Marketing & SEO: Implement SEO strategies, manage websites and marketing funnels, and track analytics to boost online visibility and lead generation. Content Creation & Copywriting: Write and design engaging marketing content (blogs, social posts, emails, graphics, videos) aligned with brand messaging. Social Media Management: Plan, create, schedule, and monitor social media content across multiple platforms to increase engagement and growth. Project & Inbox Management: Organize marketing tasks, manage communications, and ensure timely delivery of projects with clear documentation and SOPs. Design & Multimedia Support: Create branded visuals and perform basic video editing to enhance campaigns and marketing materials. Account Representative, BDO Network Bank June 2024 - Jan 2025 Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges. Contacted customers to assess satisfaction and current needs for their salary loan applications. Assisted clients in navigating complex financial and legal processes to reduce risks. Kept detailed records of customer interactions for optimal traceability for their applied salary loans. EDUCATION Bachelor of Secondary Education Major in Social Studies Aug 2018 - Jul 2022 University of Southern Mindanao-Kidapawan City Campus 1.73 GPA Degree Awarded with Latin Honour (Cum Laude) Dean's List,- EDC Sikat Scholar, 2018 from Energy Development Corporation Member of Modern Historian Society, 2018 to 2022 Reserved Officers' Training Corps, 2018 to 2019 Teaching Internship, University of Southern Mindanao, Kidapawan City Campus, Completed 2022 Thesis Statement: A Comparative Study On the Level of Awareness of Millennials and Generation Z on Sexual Harassment ADDITIONAL INFORMATION Skills: Social Media Management, Project Management, Inbox Management, Email Marketing, Website Updates, Marketing Funnels Updates Languages: English, Filipino Certifications: Professional Licensed Teacher VA Portfolio: Angela Dacillo - VA Portfolio