ANGELA MARIE
SOTALBO
Cold Caller/Virtual Assistant
A talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales
management. Equipped with 4+ years of experience in the areas of sales, marketing, business
operations, and development. Eager to advance my career and obtain a sales director position
within a reputable, growth-oriented company.
Contact
Phone
-
Email
Experience
June 2023 - August 2023
AJG Transport - San Antonio, Texas
Tracer and Tracker
Laguna, Philippines
*Tracking and Tracing Specialist
*Monitor the level of supplies and handle shortages
*Customer Reporting and updating
*Sort and distribute communications in a timely manner
*Create and update records ensuring the accuracy and validity of information
CERTIFICATES
AND TRAININGS
March 2022 - June 2023
Dorm Room Movers - Scottsdale, Arizona USA
Seasonal Customer Sales/Service Representative
-
Address
Service Pack and Payment Protection
Insurance
CertificateOfCompletion_Listening to
Customers
CertificateOfCompletion_VOSKER
AcademyIntegrations 2022
CertificateOfCompletion_Working with
Upset Customers
SKILLS
Customer Service Skills
Interpersonal Communication
critical thinking
Data Entry
Sales Oriented
(Inbound/Outbound/Chat)
Processing Orders
Reference
William Marroquin
Company Owner,
Stars Total BPO Solutions
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Tonya Kinney
Manager, Dorm Room
Movers
Phone:--
Email :
Email :
*Provide product/service information by answering questions
*Identify customer’s needs and offers solution-oriented options
*Take orders by obtaining and verifying information
*Improve quality results by recommending changes
June 2022 - May 2023
STARS TOTAL BPO SOLUTIONS - Honduras, Central America
Cold Caller/Appointment Setter
*To call potential patients based on a lead list.
*Verify the patient's information using the Trizetto tool.
*Verify the patient's eligibility.
*Cold calls to Medicare recipients usually focus on outbound sales and marketing efforts
and set up appointments with potential patients for meetings with sales representatives.
December 2016 - November 2017
Polygon Printing Press - Bacoor, Cavite
Secretary
*Sets up, operates, and maintains machinery for the production of printed
material through typesetting, binding, offset printing and lithography.
*Performs routine maintenance and repair on equipment.
*Identifies and reports malfunctions.
receives work order requests.
August 2018 - July 2019
Flexi Finance Asia Inc. - Cebu, Philippines
Sales Specialist
*Consulting and selling financial products
*Maintaining sales point, keeping good image of the company
*Welcoming and instructing clients
*Processing applications and paperworks
*Processing payments