Angela Marie Aquino
Virtual Assistant
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Bacolod City, Philippines
August 19,2001
Profile
Motivated team player experience in providing exceptional customer service. Proven ability to remain calm and
professional in high-stress situationswhile being able to quickly and effectively resolve customer complaints.
Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest
quality service and creating a positive customer experience.
Experienced in technical support and customer service, adept at troubleshooting and resolving complex issues
promptly and professionally. Skilled in account management and complaint resolution,with a strong ability to
foster customer relationships. Eager to leverage these skills in a Virtual Assisant role to enhanced team efficiency
and client satisfaction.
Professional Experience
08/2021 – 11/2023
Talisay City, Philippines
Technical Support Reprentative
IQOR
11/2020 – 06/2021
Bacolod City,
Philippines
Customer Service Representative
Ubiquity Careers
01/2024 – 01/2025
Amsterdam,
Netherlands
Au Pair
Complete
Skills
-Technical support
Technical troubleshooting
Communication skills
Attention to detail
Organizational Skills
Flexible mindset for workplace flexibility
Effective cross functional communicator
Education
06/2019 – 04/2022
Bacolod City,
Philippines
Accountacy
Colegio De San Agustin
Certificates
Top Sales Agent
Top Agent
