Angela Marie Aquino

Angela Marie Aquino Virtual Assistant -- Bacolod City, Philippines August 19,2001 Profile Motivated team player experience in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situationswhile being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. Experienced in technical support and customer service, adept at troubleshooting and resolving complex issues promptly and professionally. Skilled in account management and complaint resolution,with a strong ability to foster customer relationships. Eager to leverage these skills in a Virtual Assisant role to enhanced team efficiency and client satisfaction. Professional Experience 08/2021 – 11/2023 Talisay City, Philippines Technical Support Reprentative IQOR 11/2020 – 06/2021 Bacolod City, Philippines Customer Service Representative Ubiquity Careers 01/2024 – 01/2025 Amsterdam, Netherlands Au Pair Complete Skills -Technical support Technical troubleshooting Communication skills Attention to detail Organizational Skills Flexible mindset for workplace flexibility Effective cross functional communicator Education 06/2019 – 04/2022 Bacolod City, Philippines Accountacy Colegio De San Agustin Certificates Top Sales Agent Top Agent