Angela Mae Tarnate

I've worked with clients from a variety of businesses for over 5 years. I am an all-around VA, I can do email, outbound/inbound calls inventory, processing orders, research, lead generation, order status, refunds, promotion inquiries, checking gift card points, product inquiries, also creating escalation tickets, and more!

I'm Angela, you can call me Jelay! I'm 23 years old. I graduated from Gateways Institute of Science and Technology. My course is Office Management System. I'm trained to do administrative tasks such as filing paperwork, email chat, outbound and inbound calls, and data entry. I am wholeheartedly and a Top Rated Admin/Data Entry/Customer Care Support trained from one of the biggest BPO companies in PH. 

Currently, I'm working as an Email/Chat Advisor for well-known music streaming App. I've managed customer inquiries about the plan we offer, Premium Subscription status, Student discount eligibility, general app troubleshooting, account info update, and creating escalation tickets.