Angela Jiménez
- –-
Profile
Virtual Assistant based in Latin America. I bring a dynamic energy to my
work, propelling me to be committed and competitive. My strength lies
in being a rapid learner, meticulous in detail, and adept at following
directives. I have excellent communication skills; I am a reliable and
self-motivated team player who is committed to delivering high-quality
work and meeting deadlines.
Education
10/2018 - 07/2020
San Carlos, Venezuela
High School Diploma
U.E.P. “Miguel Palao Rico”
Certificates
● Fundamentals of Predictive Project Management – Project
Management Institute
● Fundamentals of Agile Project Management – Project
Management Institute
● Outlook: Efficient Email Management – LinkedIn
● Google Workspace – LinkedIn
● Zendesk Customer Service Professional Certificate – LinkedIn
Work Experience
Virtual Assistant
Upwork - Freelancer
March 2024 – Present
Remote
I engage in online research, gathering relevant information.
Additionally, I compose and optimize resumes, ensuring they effectively
showcase candidates’ skills and experiences. Furthermore, I actively
leverage LinkedIn to conduct profile research. I analyze candidate
profiles, extract relevant information and incorporate it into resumes.
Virtual Assistant
Upwork - Freelancer
March 2023 – April 2024
Remote
I efficiently handled email correspondence, promptly responding to
client inquiries. Additionally, I configured and executed successful email
campaigns, closely monitoring performance metrics. My organizational
skills extended to maintaining an up-to-date client list and managing
campaign data in spreadsheets. I also conducted internet research
when required.
Social Media Customer Service Representative
Dominio Creativo
Sept 2019 – March 2020
Remote
My primary responsibility was to manage and respond to messages on
different Instagram accounts. I was responsible for answering
questions, addressing concerns, and engaging with followers in a
professional and timely manner. My role involved monitoring each
Instagram account, responding to messages promptly. Overall, my role
required strong communication skills, attention to detail, and a deep
understanding of each brand's products and services.
Skills
● Email Campaign
● File Management
● Email Management
● Google Workspace
● Online Research
●
● Document Translation
● Asana
● Editing and Proofreading
● Data Entry
● Light Project
Management
● Agile Project Management
Customer Service
Languages
● Spanish - Native
Language
● English - C1
