Angela Hamilton

I am a versatile professional with a unique blend of operational expertise and creative insight. My experience spans healthcare operations, film production, and customer support, equipping me with a holistic approach to problem-solving and process optimization. I specialize in streamlining workflows, enhancing efficiency, and leading cross-functional teams to achieve strategic goals.

• Process Improvement & Workflow Optimization: Led initiatives at UnitedHealthcare to streamline Medicaid operations, resulting in improved efficiency and compliance.
• Data Analysis & Strategic Planning: Utilized data-driven strategies to inform decision-making and drive operational improvements.
• Cross-Functional Team Leadership: Managed diverse teams in both healthcare and film production settings, fostering collaboration and achieving project objectives.
• Creative Project Management: Oversaw end-to-end production processes in film projects, ensuring timely delivery and budget adherence.
• Effective Communication & Stakeholder Engagement: Developed training materials and support documentation, enhancing customer satisfaction and reducing response times.

• UnitedHealthcare: Contracted to support Medicaid operations, focusing on process improvements and compliance enhancements.
• Film Production: Managed various aspects of film projects, from pre-production planning to post-production coordination.
• Customer Support: Created comprehensive support documentation and training resources, leading to improved customer experiences.