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Angela Gallen
Carrer Roger de Flor, 74,
08013, Barcelona
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Effective communicator, passionate about delivering
outstanding quality to clients within a variety of sectors and
industries. Having worked both as a freelancer and as an
employee, I have honed both individual and team work skills. I
pride myself on guaranteeing solid customer management and
consumer excellence.
-EXPERIENCE
KEY SKILLS
• Native English speaker with
fluent Spanish & French
• Social media management
• Proficient MS Office user
• Excellent communicator persuasion, listening and
empathy
• Individual achiever and team
player
ANIMA SANA IN
CORPORE SANO
Sport is an integral part of my
life and has contributed to
shaping who I am today.
I have represented my country
in team sports and competed
individually in triathlon,
running and swimming.
Surf, tennis and pilates have
provided me with an outlet for
relaxation, distraction and
discovery.
I have met so many people,
travelled the world and forged
friendships, enjoying sport
everywhere I go and embracing
the liberating feeling it provides.
Freelance Interpreter & Translator Freelance
Jun 2011 - current
• French & Spanish simultaneous translation into English
• Development of communication skills, listening, empathy
• Understanding and meeting client needs
• Budget, diary and team coordination skills
Customer Marketing Manager Matthew Algie Coffee Roasters
Oct 2009 - Sep 2010
• Coordinated with customers to ensure the effective
implementation of their annual promotional calendars
• Delivered an exceptional level of service to each customer by
listening to individual concerns and providing solutions
• New customer account on-boarding process
Customer and Distributor Account Support Air Products
Jan 2009 - Sep 2009
• Customer service for Southern European distributors and key
accounts in France, Spain and Italy
• Effective communication via phone, email and social media
accounts building trust and providing solutions
Consumer Marketing Executive Tourism Ireland
Jan 2007 - Jan 2009
• Development of brand marketing plans for Dutch market
• Communication & liaison with international media to promote
the Irish tourist market
European Brand Manager Unilever Europe
Oct 2005 - Jan 2007
• Brand planning and advertising for the Rama brand
• Internal communications acting as the coordinator for Global
project - Latin America, Europe & Africa - managing requests
and resolving issues by phone and email
EDUCATION
Postgraduate Diploma in Interpreting
University of Westminster 2011
French & Spanish conference interpreting into English
BA International Business and Modern Languages
Strathclyde University 2003
First class honours in Economics in French & Spanish
