Angela Dougherty

Angela Dougherty

$25/hr
Technical Client Onboarding and Support Manager
Reply rate:
16.67%
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Toronto, Ontario, Canada
Experience:
6 years
About

Proven reliable remote employee with experience running the entire front end of a SaaS tech startup. I was relied upon to give personal platform demos and then continue to follow the client through their journey from welcome emails, to a demo, to dozens of support messages, calls and emails until they are ready and familiar enough to stand on their own managing a complex system. I was placed solely in charge of maintaining the WordPress support documents seen here: https://support.retreaver.com/author/angela/
All clients of Retreaver knew only one name as it was rare for them to ever speak to the CTO. I can be relied upon to create a strong, confident image for an entire company. I have a creative side that occasionally comes in handy, years ago I have written, drawn and maintained a webcomic for 6 years. This gave me some fantastic experience working with the nuances of ComicPress(WordPress) and CSS and HTML.
I am an excited, reliable self-starter looking for my next endeavor to pour all my heart and effort into making great.

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