Angela Denise Nepomuceno

Nepomuceno, Angela Denise S. Mobile/Viber : -- Summary : A Senior Recruiter II/ Sourcing Specialist/ Talent Acquisition Specialist for 5 years with extensive experience in recruiting and sourcing as well as internal corporate-side recruitment and full-cycle processes. Excellent oral and written skills, meeting leadership, email communications, proposal writing, contract review, and negotiation. Possess strong leadership skills within a team environment. Excellent overall computer experience. To obtain a challenging position within a local company, where I will continually strive to exceed expectations. Skills : ● Recruiting ● Talent Acquisition ● Talent Management ● Applicant Tracking System, ATS ● Job Boards ● Excel ● Sourcing ● Strategic Sourcing ● Microsoft Office, Microsoft Word JUNE - DECEMBER 2024 | EVERISE ( RAMP ) Talent Acquisition Specialist ● ● ● ● ● ● ● ● ● ● Coordinate with hiring managers to identify staffing needs Determine selection criteria Source potential candidates through online channels (e.g. social platforms and professional networks) Plan interview and selection procedures, including screening calls, assessments and in-person interviews Assess candidate information, including resumes and contact details, using our Applicant Tracking System Design job descriptions and interview questions that reflect each position’s requirements Lead employer branding initiatives Organize and attend job fairs and recruitment events Forecast quarterly and annual hiring needs by department Foster long-term relationships with past applicants and potential candidates NOVEMBER - MAY 2024 | UpWork (CONTRACT) US/UK Talent Acquisition Specialist ● Qualifying candidates, setting up initial phone interviews, arranging phone and face-to-face interviews, negotiating compensation, extending employment offers, and starting the on-boarding process. ● Achieving hires monthly in major industries including IT, Information Services, Medical/Healthcare, Banking, Manufacturing, Industrial, Energy, etc. ● Developing in-depth knowledge of company-specific products and search terms, as well as a thorough understanding of competitors, used to compile boolean searches JULY - OCTOBER 2023 | SPHEREROCKET (CONTRACT 3 MOS) HR Specialist ● Utilize various channels, such as job boards, social media, professional networks, and internal databases, to identify and attract potential candidates. ● Proactively seek and engage with passive candidates. ● Review resumes and applications to assess candidates' qualifications. ● Conduct initial phone or video screenings to evaluate candidates' skills, experience, and cultural fit. ● Coordinate and conduct interviews with hiring managers and other team members. ● Work closely with hiring managers to understand their staffing needs and develop effective recruitment strategies. ● Provide guidance on the selection process, interview techniques, and candidate evaluation. ● Ensure a positive and professional candidate experience throughout the recruitment process. ● Communicate with candidates to provide updates on their application status. ● Maintain accurate and up-to-date records in the applicant tracking system (ATS). ● Generate and analyze recruitment metrics to assess the effectiveness of the hiring process. ● Assist in the negotiation process with selected candidates, including discussing compensation, benefits, and other terms. ● Coordinate the presentation and acceptance of job offers AscentPro Recruitment Specialist February 2022 – JUNE 2023 • Source active and passive candidates through various recruitment channels to meet hiring needs. • Post job ads through different recruitment channels. • Ensure the company’s presence is highlighted by posting creative and compelling job campaigns. • Conducts initial and behavioral interviews. • Endorses qualified candidates to clients and assists on the next hiring process. • Provides timely feedback to candidates. Answers inquiries, follow ups, concerns of candidates. • Maintain candidate records and document all interactions in the applicant tracking system. • Submits an individual daily report on performance. • Meets key performance indicators • Collaborates with Recruitment Leads in identifying the details of the requisition, the qualifications and job description • Act as POC for partnered clients and liaise in hiring requirements. • Join calibration with clients to discuss hiring requirements and updates. • Ensure timely communication with candidates, internal recruitment team and clients on the recruiting process and pending needs. • Setup calibration sessions whenever necessary to have an in-depth understanding of the hiring requirement. • Assist in training new hires. • Perform other duties when necessary. Risewave Consulting Inc., Sourcing Specialist April 2021 - January 2022 Responsibilities ● Analyzes job requirement, attends any qualification calls or intake discussions, if available, and creates effective online job postings through different job boards (Monster, Dice, ZipRecruiter, CareerBuilder, LinkedIn, etc). Sources for viable active and passive candidates by utilizing various methodologies such as Boolean and x-ray searches, reverse sourcing and candidate mapping. Conducts phone screening and verifies qualifications. Creates a summary of qualification that highlights the candidate’s skills and experience, and submits all necessary information to the Account Executive, Hiring Manager or client portal. Prepares candidates for phone/in-person/web interview, conducts interview debriefs, and evaluates interview performance. Collaborates and communicates with Account Executives on a regular basis to identify and clearly define hiring needs of clients. Negotiates compensation and hiring terms, verbally extends job offers and coordinates with HR for onboarding. Builds and maintains records of candidates for pipelining and updates the ATS to reflect up to date candidate data. Can work more independently and does not require intensive supervision. Senior Recruiter II - UPWORK (Virtual Assistant) 3 Months Contract May 2021 - Aug 2021 ● Qualifying candidates, setting up initial phone interviews, arranging phone and face-to-face interviews, negotiating compensation, extending employment offers, and starting the on-boarding process. ● Achieving hires monthly in major industries including IT, Information Services, Biotech/Pharmaceutical, Medical Device, Aerospace And Defense, Banking, Manufacturing, Industrial, Energy, etc. ● Developing in-depth knowledge of company-specific products and search terms, as well as a thorough understanding of competitors, used to compile boolean searches PSG GLOBAL SOLUTIONS (Artech) May 2019 - April 2021 Senior Recruiter II Responsibilities ● Worked closely with recruiting colleagues to come up with proper alignment, coverage and sourcing strategies to ensure all positions had a pipeline of qualified candidates ● Qualifying candidates, setting up initial phone interviews, arranging phone and face-to-face interviews, negotiating compensation, extending employment offers, and starting the on-boarding process. ● Achieving hires monthly in major industries including IT, Information Services, Biotech/Pharmaceutical, Medical Device, Aerospace And Defense, Banking, Manufacturing, Industrial, Energy, etc. ● Developing in-depth knowledge of company-specific products and search terms, as well as a thorough understanding of competitors, used to compile boolean searches. ● Assisting candidates in updating resumes (using MS Word) to add important attributes, highlight candidate skill sets, and tailor resumes to fit JD specifications. ● Utilizing MS Outlook for email correspondence, interviews, and calendar management. ● Using cold calling, cold texting, industry networking, career sites, and resume databases to source top talent. EPERFORMAX - Escalations/Appeals (EBAY) January 2016 - March 2019 ● Evaluate appeals submitted by buyers or sellers regarding disputes, claims, or account issues. ● Examine all relevant information, including communication records, transaction details, and evidence provided by both parties. ● Communicate with buyers and sellers to gather additional information and clarify details related to the appeal. ● Provide clear and concise information about eBay's policies and procedures. ● Ensure that all decisions and resolutions align with eBay's policies and guidelines. ● Stay updated on eBay policies and any changes to ensure accurate and consistent decision-making. ● Make fair and objective decisions to resolve disputes, aiming for a positive outcome for all parties involved. ● Determine appropriate actions, such as issuing refunds, releasing funds, or taking corrective measures against policy violations. ● Maintain detailed and accurate records of each case, documenting the investigation process, decisions made, and any relevant communication. ● Handle a caseload efficiently and meet established performance metrics and service level agreements (SLAs). ● Provide excellent customer service to both buyers and sellers by addressing concerns professionally and promptly. ● Manage customer expectations while working towards fair and reasonable resolutions. ● Collaborate with other teams within eBay, such as Trust & Safety, Customer Service, and Risk Management, to address complex issues and escalate when necessary. ● Identify trends or recurring issues and provide feedback to management for process improvement. ● Suggest improvements to policies and procedures based on your experience in handling appeals. ● Stay informed about updates to eBay's systems, tools, and processes. ● Participate in training sessions to enhance your knowledge and skills related to appeals resolution. ● Handle sensitive information with discretion and maintain the confidentiality of customer data. Education : TERTIARY : St. Dominic College of Asia Molino, Bacoor BS Psychology - 2nd Year (completed) SECONDARY : La Verne Academe Inc., PRIMARY Academy : Maranatha Christian