Angela Chebet Kenduiwo

Experienced Customer Support Specialist with 4+ years of client interactions. I am proficient on the phone, email, live chat, and familiar with multiple CRM systems such as Zendesk, Salesforce Inc., Meet by Google, and Zoom. I have the skills to remotely serve customers worldwide, sustain high customer satisfaction by delivering valuable solutions across multiple platforms, and consistently achieve desired CSAT. My focus is on identifying customer needs and building relationships with them to solve problems and provide valuable answers to diverse users across multiple platforms. A dedicated team player with excellent communication skills, time management skills, and a great understanding of the customer service field.