Angela Camille Cesa

ANGELA CAMILLE CESA VIRTUAL ASSISTANT -- https://angelacamillecesa.my.canva.site/ A freelance virtual assistant who is proficient in handling administrative projects, including but not limited to: document creation, data entry, and social media management. Can work one-on-one with small businesses to provide flexible and affordable administrative support. EXPERIENCE Sales Executive - South of China Land | April 2017 - September 2017 Setting sales goals and developing sales strategies. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings. EXPERIENCE Cashier/Saleslady - Cresent hardware | October 2019 - February 2020 Greets and interacts with customers. Consults with customers to understand their needs and preferences related to merchandise. Assists customers with purchase decisions. Collects payment using the store point of sale system. Processes returns and exchanges. EXPERIENCE Freelance in Content Creation Gathering clips, compiling different clips from other resources, to make it as one interesting video Doing the script for a commercial to make it an eye catching as a ads on a different social media platforms. Doing the editing on a specialized app like capcut pro Capcut Pro: Editing clips, applying effects, transitions and dynamics, applying noncopyrighted sounds to make it cool, texts with templates. EXPERIENCE EXPERIENCE Associate Operation - WNS Global Services | Social Media Specialist in Commercial Shooting - February 2022 - December 2022 MeddGen Solutions | October 2024 - December 2024 Follow up customer calls where necessary. Document all call information according to Greets and interacts with customers. standard operating procedures. Consults with customers to understand their Enter new customer information into the needs and preferences related to system. merchandise. Complete call logs. Assists customers with purchase decisions. Research required information using Collects payment using the store point of available resources. sale system. Answering and handling inbound calls Processes returns and exchanges. Validating the caller Validating the member information before proceeding with the concern. Handling the pre-authorization process Providing details, appointment, insurance details and covered. EXPERIENCE Marketing Agent - Legazpi Savings Bank | August 2024 up to Present Handling the account of “Loan for teachers” Making a call to our previous clients with at EXPERTISE Social Media Management Email Marketing Content Writing Content Creation Digital Marketing Video Editing Graphic Design least a year of loan with us Document all call information according to standard operating procedures. Enter new clients information into the system. Complete call logs. Posting on social media like facebook about our service and telemarketing Doing the field on a different school here in my area Answering and handling inbound calls Providing details, loan amortization, especially the computation of the preferred loan amount of the teacher/clients SKILLS Customer Service Email Marketing Content Management Systems Blog Site Management Ghost Writing Word Processing Tools ANGELA CAMILLE CESA VIRTUAL ASSISTANT -| - | Mamburao, Occidental Mindoro SERVICES I CAN DO FOR YOU: Administrative Support Data Entry and Management Social Media Management Customer Support Content Creation Content Writing Research Assistance Creating and formatting documents Project Management E-commerce Support Technical Support Blog post writing Article creation Copywriting for marketing materials Order processing Customer communication for online stores Calendar management Email organization and response Appointment scheduling Travel arrangements WORK WITH ME NOW! SAMPLE OF MY WORK Graphic Designs SAMPLE Content Creation SAMPLE Video Editing SAMPLE Logo Designs SAMPLES Content Writing SAMPLES SAMPLE OF MY WORK FOR ADS Sample 1 Sample 2 Sample 3 Sample 4 TOOLS I’M FAMILIAR WITH: Trello Asana Google Drive Dropbox Slack Microsoft Teams Toggl Zoho Gmail Mailchimp Zooms Microsoft Office 365