ANGELA
ALBA
VIRTUAL ASSISTANT
EDUCATION
ABOUT ME
Motivated, detail-oriented, clientfocused and highly organized
administrative assistant with over 10
years of experience providing
exceptional support to executives and
SILLIMAN UNIVERSITY
Bachelor of Science in Entrepreneurship
2022 - 2023
Bachelor of Secondary Education major in
English
2018 - 2020
Class Honor
teams. Proficient in managing schedules,
coordinating meetings, and handling
correspondence with professionalism.
Skilled in using MS Office Suite, Google
Workspace, and CRM software to
streamline office processes and improve
ST. LOUIS SCHOOL - DON BOSCO DGTE
2011 - 2015
MALY ELEMENTARY SCHOOL
2005 - 2011
efficiency. Strong communicator with a
commitment to maintaining a positive
office environment and ensuring smooth
SKILL
day-to-day operations. I am seeking a
Good Communication Skills
challenging opportunity where I will be
Time Management
able to utilize my skills and acquire new
Organizational Skills
competencies and the ability to work
Attention to Detail Skills
well with people, which will allow me to
grow personally and professionally.
CONTACT-Negros Oriental, Philippines
Problem-Solving Skills
Positive Attitude
Adaptability
Multitasking in Fast-Paced Environments
Data Entry
Transcription
Translation
Microsoft Word and Excel Skills
Email Management
Calendar Management
Social Media Management
ANGELA
ALBA
VIRTUAL ASSISTANT
FRONT DESK RECEPTIONIST
Hen Yuan Resort | 2023
EXPERIENCE
ADMINISTRATIVE ASSISTANT
Halbor Heavy Equipment Parts Center |
2015 - 2021
Greet and assist clients.
Answer and route phone calls.
Create and format documents.
Proofread documents for accuracy and
professionalism.
Track expenses and manage petty cash or office
budgets.
Provide administrative support.
Use office software (Microsoft Office, Google
Workspace).
Manage calendars and meetings via tools like
Calendly or Google Calendar.
Greet and welcome visitors in a professional,
friendly manner.
Inform staff of visitor arrivals.
Maintain a clean, organized reception area.
Manage calendars and conference room bookings.
Confirm and remind clients of scheduled
appointments.
Perform basic data entry tasks.
Assist clients or customers with forms, directions,
or information.
Handle basic service requests or complaints and
escalate as needed.
Ensure compliance with sign-in/out procedures.
Work with scheduling software, email, and office
suites (e.g., MS Office, Google Workspace).
DATA ENTRY CLERK
Independent Contractor Virtual Assistant | 2024
SOCIAL MEDIA MANAGER
Enter data into databases, spreadsheets, or
ARIS PH | 2021 - 2022
proprietary systems.
Develop a comprehensive social media strategy
aligned with business goals.
Research target audience and create user
personas.
Create or coordinate creation of visual and written
content (posts, stories, videos, etc.).
Monitor optimal posting times per platform for
better reach.
Monitor and respond to comments, direct
messages, and mentions.
Engage with followers and relevant accounts
(likes, comments, shares).
Handle customer service inquiries via social
platforms.
Identify trends and areas for improvement.
Collaborate with ad managers for paid social
campaigns.
.
Update and maintain existing records for accuracy.
Verify data for completeness and correctness
before entry.
Clean up data by identifying and removing
duplicates or outdated records.
Organize and file documents (physical and digital).
Scan and upload paper documents into digital
systems.
Label and categorize files for easy retrieval.
Maintain version control and document tracking.
Perform regular data audits to ensure accuracy.
Identify and correct data entry errors.
Handle sensitive information discreetly.
ANGELA
ALBA
VIRTUAL ASSISTANT
ENGLISH TO TAGALOG TRANSLATOR
Independent Contractor Virtual Assistant | 2023
EXPERIENCE
Comprehending the original text in the source
language.
CUSTOMER SERVICE STAFF
Understanding context, tone, and cultural
Shaka Island Paradise Ventures inc | 2024 - 2025
nuances.
Accurately converting the text into the target
Respond to customer inquiries.
language.
Provide product or service information.
Reviewing translated text for grammatical,
Handle complaints or dissatisfaction
spelling, and punctuation errors.
professionally and empathetically.
Ensuring accuracy and fluency in the target
Escalate unresolved issues to appropriate
language.
departments or supervisors.
Communicate clearly, patiently, and respectfully.
Share customer insights that could improve
products or services.
Enter and update information in databases or
spreadsheets.
Using dictionaries, glossaries, and translation
memory tools.
Ensuring the translated document matches the
format and layout of the original (especially in
publishing or official documents).
TOOLS USED:
Google
QuickBooks
HubSpot
Google Drive
Microsoft Word
WhatsApp
Calendly
Microsoft Excel
Gmail
Google Calendar
Canva
Slack
Facebook
Zoom
Instagram
Asana
Google Docs
Google Meet
Grammarly
Viber
ChatGPT
Basecamp
