Resume
PERSONAL INFORMATION
NAME:Marviane Angel Jan Sabitsana
SKILL:Real Estate Customer Success Support
NICKNAME: Angel
AGE: 32 yrs old
BIRTHDAY: January 06,2019
SEX: Female
STATUS: Single
RELIGION: Roman Catholic
NATIONALITY: Filipino
ADDRESS: Brgy Alijis, Bacolod City Philippines
EMAIL: -
MOBILE: -
SKYPE ID: Marviane_angel88
LinkedIn:https://www.linkedin.com/in/marviane-angel-jan-sabitsana640b51141/
Upwork:https://www.upwork.com/freelancers/~-d5bbe7bb0d3
Education
Degree | Date Earned | School
Major: Nursing
Minor: English
Related coursework: Medical Course
Degree | Date Earned | School
Bachelor Science of Nursing- Colegio San Agustin Bacolod - 2011 Graduate
Leonora S Salapantan HighSchool- 2005 Graduate
Montevista Elementary School- 2000- Graduate
Skills & Abilities
I have been working as a customer service representative for 5 years already assisting customers according to their needs. This enhance my patience and understanding towards certain behaviors of the people I talked to. Providing them a excellent customer satisfaction is my main goal. I have also medical back round since i was exposed to different hospitals and was able to work there. I am a fast typist as well. I work very hard and I can stay longer hours to work. I am willing to be trained. I am an open minded person and very dedicated to my work. I can do multi -tasking and I am flexible as well. I can work under pressure and I work with passion. I do MS excel files data entry. Cold calling for Real Estate contractors as a VA. Under Real Estate I has training for Kunversion and kvCORE. Used Mojo dialer and Call rail for calling. Posting using Craigslist. Search properties with Zillow. I do also email management and chat in an online course membership site. I am familiar with LinkedIn and other social media. Used Asana and Slack too. The other tools that I used was Infusionsoft, STRIPE, Klaviyo and Samcart. Having this experience gives me the knowledge and skills to help my clients succeed in their business.
*Appointment setting with leads
*Editing contracts
*Posting in Craigslist
*Adding Listing in Podio (sales )
*Updating information in Google Excel online.
*Using Dropbox, Google Sheets, Outlook
*Sending follow up emails and text using CRM’s ( Real Geeks )
TOOLS USED
Mojo and CallRail ( calling )
Podio ( Adding Leads )
Google Docs, Calendar, Sheets & Drive
Simple Canva Task ( editing photos )
CRM’s ( Real Geeks )
Craigslist
Asana
Intelius
Zillow
Facebook and Instagram
Experience
Job Title | Company | Dates From - To
Customer Service Associate Convergys – November 2013- October 2016
Job Title | Company | Dates From - To
Customer Relations ( Travel Agent in Priceline)- Teleperformance October 2011- September 2013
Mp Provisioning- Transcom- May 2011- April 2012
Email handling VA- ( Microsoft and excel used) Inspirational Speaker December 2016- March 2017
CMI- Appointment setter (cold calling ) - 1 year and 8 months October 2016 – June 2018
Medical Insurance Agent
Customer Care Specialist VA REAL ESTATE -( voice and email) - August 2017 – January 2019
Customer Success Agent ( email and chat ) Amazing.com- August 2018- February 2019