Angel Ramírez
📍 Monterrey, Mexico | 📧-| 🔗 LinkedIn: in/angelars | 📞 -
PROFESSIONAL SUMMARY
Results-driven Delivery Manager & Agile Practitioner with over 15 years of experience leading
cross-functional teams, optimizing project delivery, and ensuring alignment between business
objectives and engineering execution. Adept at implementing Agile methodologies, managing
complex project roadmaps, and fostering collaboration across diverse teams to drive operational
excellence. Skilled in stakeholder engagement, risk management, and delivering high-quality
software solutions on time and within budget. Proven ability to scale teams, enhance efficiency,
and provide strategic leadership to maximize product impact and customer satisfaction.
CAREER HIGHLIGHTS
● End-to-End Project Delivery: Led the execution of multi-million-dollar projects, ensuring
timely and high-quality software deliveries while reducing project risks and bottlenecks.
● Strategic Stakeholder Engagement: Partnered with executive leadership, product
teams, and engineering to align business goals with technical solutions, increasing
efficiency by 30%.
● Scalability & Process Optimization: Improved project planning, sprint execution, and
risk mitigation, driving a 20% reduction in project delays and optimizing engineering
workflows.
● Agile & Delivery Management: Spearheaded Agile adoption across multiple teams,
leading to a 40% improvement in team collaboration and product delivery efficiency.
● Cross-Functional Leadership: Managed distributed teams across various time zones,
facilitating seamless communication and ensuring project milestones were met.
PROFESSIONAL EXPERIENCE
Delivery Manager / Scrum Master
Matchpoint/Bayrock Labs | July 2022 - January 2025 | Remote
● Led Agile Delivery Across Multiple Teams: Oversaw cross-functional Agile teams,
ensuring alignment with business goals, delivering 95% of projects on schedule while
maintaining high-quality standards.
● Optimized Engineering & Product Collaboration: Improved communication between
engineering, product, and stakeholders, enhancing development velocity by 30% and
streamlining feature rollouts.
● Drove AI/ML & Security Innovations: Managed AI/ML-driven projects focused on
predictive analytics, fraud detection, and accessibility, improving user experience and
ensuring compliance with global security standards.
● Scalability & Agile Transformation: Spearheaded Agile transformation, introducing Scrum
& Kanban methodologies, increasing team efficiency by 25% through workflow
optimization and risk mitigation.
● Managed High-Impact Security & Compliance Projects: Led teams in implementing
security-first engineering practices, enhancing compliance with ISO 27001 & GDPR and
mitigating cybersecurity risks.
● Scrum Master (LATAM): Managed 2-3 teams overseeing marketing campaigns for
Danone's brands across LATAM, developing frontend and backend solutions for
campaign websites and UX/UI design for digital assets.
● Leadership Development & Talent Growth: Built and mentored high-performing Agile
teams, launching leadership initiatives that improved team engagement and reduced
turnover by 15%.
Delivery Manager / Scrum Master
EPAM Systems (McKesson Corporation) | January 2022 - July 2022 | Remote
● Led multiple Agile development teams in delivering highly regulated healthcare software
solutions, ensuring compliance with industry standards and security best practices.
● Spearheaded the integration of AI/ML capabilities into McKesson’s internal stock
software, optimizing auto-parts inventory management and improving forecasting
accuracy.
● Implemented Agile frameworks (Scrum & SAFe), streamlining workflows, reducing
inefficiencies, and increasing development velocity by 25%.
COO / Delivery Manager
In-House (Startup) | February 2020 - July 2020 | New York, NY
● Built and Scaled Agile Teams: Established and led cross-functional teams, hiring top-tier
talent across engineering, product, and operations, fostering a high-performing Agile
culture.
● Secured $10M in Funding: Developed and executed the startup’s go-to-market and
investment strategy, positioning the company for rapid growth and market expansion.
● Optimized Product Development & Agile Execution: Implemented Scrum & Kanban
methodologies, aligning teams with business objectives, increasing delivery efficiency by
40%, and reducing time-to-market.
● Operational Leadership & Business Scaling: Managed finance, HR, technology, and
marketing, driving business operations and increasing revenue potential through
streamlined operations.
Agile Project Manager
Softtek (ExamSoft) | April 2019 – December 2021 | Monterrey, MX
● Led the Agile transformation of ExamSoft’s legacy online test suite, improving platform
stability, scalability, and user experience for thousands of users.
● Spearheaded the adoption of automated testing and DevOps practices, accelerating
release cycles and reducing technical debt by 40%.
● Strengthened client relationships and stakeholder engagement, leading to a 40%
business expansion and 240% increase in revenue impact.
Senior Agile Project Manager
TotalTech (Home Depot - Quintana Roo State Government - Yosi) | November 2018 - April
2019 | Monterrey, MX
● Led high-profile projects, including a government-backed contract worth 15M MXN over
six years, securing long-term revenue.
● Implemented Agile transformation strategies, improving project tracking accuracy to 90%
and development efficiency.
● Established KPI-driven dashboards, enhancing decision-making and reducing
post-launch support issues by 60%.
QA Manager - Agile Project Manager
Inflection Point Systems | November 2011 - November 2018 | Monterrey, MX
● Built and led the company’s first QA department, implementing testing frameworks that
reduced post-release defects by 40%.
● Managed and mentored a team of up to 56 engineers, fostering a high-performance
culture across QA, development, and Agile teams.
● Spearheaded Agile transformations, integrating Scrum methodologies, improving sprint
velocity, and reducing time-to-market.
EDUCATION
🎓 Bachelors in Electronics and Communications Engineering – Universidad Autónoma de
Nuevo León (2009)
🎓 Master in Business Administration – ThePowerMBA, Madrid (2020)
CERTIFICATIONS
✅ Professional Scrum Master - PSK1 (Scrum.org, 2018)
✅ Advanced Level Test Manager - CTAL-TM (ISTQB, 2017)
✅ Certified Salesforce Administrator (Salesforce, 2017)
✅ Foundation Level Certified - ISTQB (2015)
INVOLVEMENT
🌍 World Scout Association | Monterrey, MX | State Board Member (2013 - 2023)
