As an experienced Virtual Assistant and Customer Service Agent with over a year of experience in VA and more than a year of experience in customer service, I am confident that I would be able to contribute to the profitability and success of your business area. I am currently working as a Virtual Personal Assistant and Bartender at night. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail-oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I can communicate to a high professional standard in both spoken and written English.