Angel Ferrer

ANGEL FERRER LANGUAGE TEACHER / VIRTUAL ASSISTANT Caracas - Venezuela |-| - Spanish / English / Chinese / French WORK EXPERIENCE CAMP GUIDE 1 YEAR Children’s Vacation Camp ● Experience working with children, customer support and teamwork in outdoor environments. BARTENDER 1 YEAR Local Bars and Restaurants ● Experience with customer service, people management and working on tight schedules. DENTAL ASSISTANT 1 YEAR Local Dental and Orthodontics Clinics ● ● Experience working with customers under stressful and pain-related clinical situations. Experience with customer support and management under pressure. TV / RADIO ANALYST 2 YEARS National Telecommunications Commision ● ● ● Experience working in a Government- related position. Teamwork and Office work skills. Experience working with TV and Radio related software. VIRTUAL ASSISTANT 3 YEARS 1VIPInc (Miami - Florida) ● ● ● ● ● Worked with Rentals and Airbnb listings. Experience as a Virtual Assistant with a foreign company based in Florida. Experience working with Real Estate, Property buying and customer support. Trained 5 new personnel in their position’s responsibilities. Created a new process to contact potential buyers that doubled the workflow efficiency. LANGUAGE TEACHER 5 YEARS FangZhu Institute (Beijing - China) Spanish Teaching ● ● ● Experience working with foreign children and adults on a daily basis using their language in a learning environment. Tailored customer specific experience in order to improve learning experience. Trained 3 aspiring teachers into the institute’s teaching system and software usage. Independent Spanish and English Teacher (Students all over the world) ● ● ● ● Had a lot of experience with chinese-only speaking students. Learned CHINESE as my third language and practiced it daily with students in real time conversations. I was in charge of a small team of teachers, all hired, trained and managed by me. Helped students learn varied subjects like Biology, Chemistry and Anatomy in both English and Spanish ACTOR 5 YEARS Theatre Plays / TV Shows / TV Ads / Movies ● ● ● Training in acting, product selling and advertising. Oratory and public speaking skills People- influencing EDUCATION CENTRAL UNIVERSITY OF VENEZUELA (UCV) Dentistry TECHNICAL ACADEMY OF AUTOMOTIVE MECHANICS Automotive Technician ADDITIONAL SKILLS ● ● ● ● ● ● ● Experience using CRM software as Zoho and others. Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and Google Apps (Drive, Docs, Sheets) Experience using all Google Apps and software Fluent Spanish and English Basic Chinese and French Experience with computer programming (C#) Vast experience with all virtual meeting and teaching platforms: Classin, Zoom, Matein, Zhumu, Tencent Meeting, Voov meeting.