Angel Faye

ANGEL FAYE BUAQUIÑA -·-Cagayan de Oro City, Philippines 9000 EXECUTIVE VIRTUAL ASSISTANT I am a skilled Executive Virtual Assistant with a strong background in event planning and administrative support. I excel in assisting with event preparation, managing complex planning, and coordinating with clients and vendors, including handling detailed information and documentation for smooth event execution. I also engage with prospective clients to build relationships and support business growth. With years of experience as a back office specialist, I streamline operations, ensure accuracy, and provide exceptional support to executive teams. My track record includes improving event outcomes, client interactions, and overall organizational efficiency. STRENGTHS AND EXPERTISE Time Management Executive-Level Administrative Support Adaptability Attention to Detail Document Preparation Proactivity Communication Skills Project and Task Management Organization Problem-Solving Data Analysis Dependability Event Planning Professionalism Confidentiality Financial Administration Social Media Management Tech Proficiency PROFESSIONAL EXPERIENCE Concentrix Back Office Specialist April 2021 - January 2024 For over 2 years, I have effectively managed client transactions and financial discussions with precision, optimized daily administrative processes to enhance departmental efficiency, and implemented data-driven strategies that consistently resulted in high performance outcomes. Accomplishments: Managed client transactions and financial discussions, ensuring accuracy in data entry and timely issue resolution through effective support of the client’s internal processes. Efficiently handled daily administrative tasks, including document preparation, database management, and filing, contributing to seamless client operations. Collaborated with top-tier representatives and provided administrative assistance by maintaining records, processing orders, and ensuring smooth internal communication, consistently delivering outstanding service. Successfully achieved and maintained high metric scores in performance evaluations by leveraging efficient client systems to streamline workflow and increase productivity. Analyzed data to identify trends, managing data entry and reporting through the client’s platforms, and implementing data-driven strategies for continuous improvement and operational excellence. Ana Liza Fabello Executive Assistant 2019 September - July 2024 For over 4 years, I have prioritized tasks for executives, expertly managed event schedules, budgets, and logistics, ensured seamless communication with guests and VIPs, and analyzed event performance to provide actionable insights. Additionally, I have leveraged my social media management experience to create and schedule content using Meta Business Suite, enhancing brand visibility and engagement. My proven ability to handle urgent matters promptly and deliver high-quality events has consistently earned positive feedback. Accomplishments: Prioritizing tasks for executives, identifying urgent matters, and ensuring critical tasks are completed promptly without compromising quality. Developing detailed event schedules and itineraries for all participants, ensuring executives and guests know where to be and when, including managing speaker schedules and timing for presentations. Managing the event budget, tracking costs, processing invoices from vendors, and ensuring the event stays within financial constraints while maintaining high standards. Managing the guest list, sending invitations, tracking RSVPs, and handling any special requests from attendees or VIPs. Ensuring smooth communication before, during, and after the event. For physical events, arranging transportation and accommodations for executive teams, speakers, or VIP guests, ensuring they have a seamless travel experience. Analyzing the event’s performance, including attendance metrics, budget adherence, and participant feedback, to provide executives with data-driven insights for future improvements. Analyzing the event’s performance, including attendance metrics, budget adherence, and participant feedback, to provide executives with data-driven insights for future improvements. Serving as a primary point of contact for prospective clients; managing inquiries, setting up initial consultations, and ensuring timely follow-ups to nurture client relationships. Assisting with the management of executive-led projects by setting deadlines, tracking progress, coordinating with various departments, and ensuring project deliverables are met on time. Developed and executed high-impact social media campaigns and targeted advertisements, driving significant increases in brand visibility, follower growth, and engagement across platforms like Facebook and Instagram. Analyzed campaign performance metrics, generating detailed reports to track success, refine strategies, and continuously improve ad effectiveness and overall social media performance. EDUCATION University of Science and Technology of Southern Philippines Bachelor of Science in Technology Communication Management References are available on request.