Anganathi Mgozi

I am a highly experienced Client Services Supervisor with over 10 years of proven success in administration, data capturing, customer service, and technical support across financial and telecom sectors. My background includes team leadership, call center operations, client query resolution, and backend support—making me well-suited for remote freelance roles.

🔹 Core Skills:

– Admin support & reporting

– CRM & data management

– First-line technical troubleshooting

– Customer query handling (email, phone, and chat)

– Team coordination and training

– UAT/system testing

🔹 Tools & Systems:

Microsoft 365 (Excel, Outlook, Word),

CRM platforms,

Helpdesk ticketing systems,

Call center software

🔹 Availability:

Full-time or part-time remote roles

Flexible hours (South African Standard Time, UTC+2)

🔹 Languages:

Fluent in English & Zulu

🔹 Hourly Rate:

From $5/hour (negotiable based on project scope)

I’m committed to delivering high-quality service, meeting deadlines, and adding value to every task I take on. Let’s connect and explore how I can support your team remotely.