Anfo Abigail

 ANFO ABIGAIL Accra, Ghana PERSONAL PROFILE A results-driven individual with a proven record of academic excellence and a passion for taking on new challenges. Recognised for strong work ethics, adaptability, and excellent interpersonal skills. Demonstrates the ability to work independently, manage multiple tasks under pressure, and quickly master new concepts. EDUCATION University of Ghana -Legon, Accra Bachelor of Arts in History and Chinese Completion: January 2021-August 2024 Oguaa Senior High-Technical School - Cape Coast West African Senior School Certificate Examination (WASSCE) General Arts | September 2017 – August 2020 WORK EXPERIENCE Data Clerk- Boatpoint Ghana Enterprise May 2025- November 2025 • Entered and verified high volumes of customer ticket data with 99% accuracy, ensuring smooth processing of reservations and sales transactions. • Maintained organised digital filing systems and supported timely data retrieval, contributing to faster customer service responses and audit readiness. • Reconciled daily ticket sales and payment records, improving reporting accuracy and reducing discrepancies by streamlining data checks. • Maintained consistent performance on a 12-hour night shift schedule, five days per week, demonstrating reliability and strong time management under demanding conditions. National Service Personnel-Ghana Broadcasting Corporation, Kanda Radio Newsroom October 2024 – September 2025 • Supported the production of radio news bulletins, ensuring accurate and timely delivery of stories. • Collaborated with colleagues to meet tight production deadlines and maintain broadcast quality. • Effectively prioritised multiple assignments within strict timelines. Quality Assurance Officer (Remote) -JMK Consulting Limited March 2025 – April 2025 • Conducted detailed quality checks on 1,745 household research data, addressing inconsistencies and ensuring data integrity. • Recommended process improvements, enhancing data collection and reporting efficiency. Intern - Metropolitan Life Insurance Ghana, Weija June 2023 – August 2023 • Initiated client outreach campaigns, increasing customer engagement rates by 50% • Contributed to the development of customer acquisition strategies. Teacher’s Assistant - Early Bloomers Montessori, Accra June 2022 - August 2022 • Received merit recognition for attention to detail, problem-solving, and teamwork. • Acknowledged for punctuality and reliability in supporting classroom activities. LEADERSHIP EXPERIENCE Deputy Head, Welfare Committee - History Department, University of Ghana 2023 – 2024 • Organized four departmental welfare forums and feedback sessions promoting open communication between students and departmental leadership. • Addressed member grievances and communicated issues to departmental leadership. • Collaborated with the welfare committee head to resolve over 50 reported welfare concerns ensuring timely intervention and support. Hall Representative, Church of Christ — Hilla Limann Hall 2022 – 2023 • Supported spiritual and social welfare of church members in the hall. • Played a key role in increasing church membership within the residence. VOLUNTEER EXPERIENCE • Member, Welfare Committee, Dr. Hilla Limann Hall — 2023 • Usher, Career Summit organised by Confucius Institute, University of Ghana — 2024 • Participated in fundraising initiatives for environmental improvement projects — 2023 SKILLS Technical Skills: • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Knowledgeable in computer operating systems and spreadsheet applications Soft Skills: • Strong organisational and multitasking abilities • Excellent interpersonal and communication skills • Adaptable and collaborative team player LANGUAGES • English (Fluent) • Twi (fluent) • Chinese (Upper Elementary – HSK 2 equivalent)