Anflor Alde

Anflor Alde Virtual Assistant About me Sales & Customer Service Representative Verizon Account A strong multitasker, have a passion for Teletech Company March 2018 - January 2021 customer service, have excellent communication skills both in speaking Developing and documenting telecommunication and writing, love to learn, I am willing to policies and plans expanding and maintaining client ask when guidance is needed, have databases and relationships excellent attention to detail, and above Handle complaints, provide appropriate solutions all, I am a team player. for customers, and follow up to resolve any issues their customers' experience. Support process by managing transactions as per required quality Education BULACAN STATE UNIVERSITY- SARMIENTO CAMPUS Graduate of Bachelor of Secondary Education Major in English2013 - 2017 standards. Researcher & Customer Service Representative Dun and Bradstreet Account Cybersoft Content Services Inc. February 2021 - April 2022 Obtains client information by answering telephone calls; interviewing clients; verifying information. Work experience Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming data Sales & Customer Service Representative AT&T Account gathered. Administrative Assistant Omniglobe International Company August 2017 - January 2018 Answers phone calls and provides important information/ assistance to clients. Helpdesk Manage core aspects of your Shopify business, including orders, products, and customers. Respond to emails, phone calls and WhatsApp business inquiries. Amending orders, creating orders and assiting customers.