Anellie Michelle
Paredes
Professional Objective
To create an atmosphere of excitement, leadership, teamwork,
positive work ethics and cross-functional skills.
Summary of Qualifications
4218 Fern Lane
Belize City, Belize
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July 4th, 1983
Belizean
Single
I am a highly organized person, takes charge professionally, strong
problem solving and decision-making skills with the ability to develop
and implement effective action plans. Attention to detail in doing the
job right the first time and in completing all projects. A team leader,
providing motivation and training by example.
Professional Skills
Exceptional oral/written English communication
Ability to impact concepts and ideas with extreme clarity
Supervision
Project Management
Planning
Organization
Logistics
Computer
Training
Communications
Basic Medical and CPR
Basic Spanish
Computer Skills
QuickBooks
Microsoft Office (Word, Excel, Publisher, PowerPoint, Outlook Express)
SAP
Internet
Education
St. John’s College Junior College, Belize City
•- - General Studies, Associates Degree
Saint Catherine’s Academy, Belize City
•- - General Studies, High School Certificate
Young Women Christian Association, Belize City
•- – Primary School Certificate
Ebenezer Methodist School, Belize City
•-- Primary School Certificate
Professional Experience-
Office Administrator • ReadyCall Center
I started as the Office Administrator; I was in charge of scheduling
interviews for hiring, up keeping of files, attending meetings, and
terminating employment once the CEO was not present-
Receptionist • Belize Medical Associates
Front Desk Receptionist; answering daily phone calls and scheduling
appointments. I later moved to be a Clinic Cashier, working with
QuickBooks, preparing invoices and receipts, balancing daily cash flow,
petty cash and interacting on a professional level with all customers
and patients.
May 2007–March 2011
Administrative Manager • Marine Farms Belize
Administrative Assistant for Marine Farms Belize. I did all the basic
office work which includes answering phone calls, checking daily emails, filing, up keeping records of all company documents and other
duties. I was later promoted to Administration Manager. I was in
charge of all Administrative work and was hired an Assistant whom I
supervised. I was now preparing quarterly reports on water samples
taken, tracking vacation and sick leave, preparing official letters on the
Company’s’ behalf, giving employees recommendation letters. I also
did inventory on office and cleaning supplies; making sure enough
items were in stock and purchase when needed. I was later in charge
of all Hatchery files and documents. I later took on some accounting
work where I prepared bi-weekly and monthly payroll for all
employees. I work on a daily basis with QuickBooks, doing postings,
printing cheques and payments, tracking insurance for all company
property and life and health insurance for all employees, preparing
GST and Social Security Monthly reports. I attended important
meeting and conferences on the company’s behalf.
December 2011– April 2015
Administrative Assistant, Marketing Dept. • Bowen & Bowen Ltd.
Administrative Assistant for the Marketing Department. My daily
responsibilities included:
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General administrative and clerical support; schedule, issue purchase
orders, keep filing organized and in good order, receive mail and
deliveries, process intra and inter office communications, receive and
direct telephone calls, liaise with suppliers, etc.
Source suppliers, get quotes, negotiate best prices and process
orders and payments for external graphic design work, print jobs &
miscellaneous contractors.
Maintain, analyze and track budgets for projects or initiatives.
Chart and anticipate the need for initiatives.
Manage project schedules.
Process internal design requests prioritizing when necessary.
Schedule, coordinate and track internal and external graphic
designers ensuring timelines are met.
Schedule, coordinate and track all external print jobs; billboards,
posters, office forms, etc.
Fill communication gap when Marketing Coordinator is unavailable.
Anticipate Business Unit needs for designing or printing and liaise
with the relevant personnel to ensure they are organized and on
schedule.
Coordinate articles, edit and schedule printing for monthly B&B
Newsletter.
Represents the Company at expos, festivals, trade fairs and other
events if required.
Any other duties as may be assigned to ensure the smooth
operations of the department.
Media Placement
Tracking Billboards
January 2016– May 2017
Team Lead • Caye Talkers Ltd.
I started out as an At-Home-Agent taking Sales Call and within a month
was promoted to Team Lead in a Supervisory position. My
responsibilities primarily include mentoring, monitoring and positively
motivating my team, ongoing coaching to in office agents and at home
agents. I ensure that the highest level of customer satisfaction is
maintained at all times. I was responsible for 40 agents total. I
manage Caye Talkers Ltd Facebook page.
April 2017– March 2018
Customer Service Rep. Supervisor • Horizon Group Company
I started working at Horizon Group Company part time while working
at Caye Talkers Ltd. I had an interest in online work and figured I
would venture into something different and gain more money. At
Horizon Group I primarily worked in Customer Service for Juno
Showers, Bath Select and Fontana Showers. I did a lot of data entries
on different Google sheets. My daily tasks were to update customers
shipping information, liaise with my co-workers on information
requested on various customers. I ensured I was available on Skype for
meetings and updates. I also took customer calls via Skype and logged
customer complaint or feedback. I wrote reviews on their different
websites and also managed their voicemail system logging customer
queries.
March 2018 – August 2018
Team Lead/ Human Resources Manager • Cool Talk Ltd.
I started as a Team Lead for Cool Talk, working as an
Independent Contractor online. I was responsible for short listing,
interviewing and hiring At Home Agents to do Customer Service and
Sales. I supervised and managed about 20 agents on my team and that
number grew weekly. I also ensured I was available for coaching,
mentoring and motivating my team. I always strive for the best and to
be consistent while doing my best. I was later promoted to Human
Resource Manager for Cool Talk. My duties were primarily to short list
and interview potential candidates and hire weekly. I would conduct
about 75-100 interviews monthly. I also managed Cool Talk Facebook
page.
May 2017 – March 2019
Executive Assistant/ Human Resources Manager • Bravo Investments
Ltd.
I was hired at Bravo Investments Ltd as Executive Assistant to the
managing Director and later took on the role as their Human Resource
Manager. My role at Bravo included vast responsibilities. General HR
duties, overseeing all staff members and ensuring all Managers have
their department running smoothly. I also assist with Marketing for the
company and posted on their Facebook page. A few responsibilities
included:
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Provided detailed reports on all company activities
Properly organized and secure files
Organized, Support & Executed Managing Director’s activities,
presentations & directives under strict confidentiality
Juggle and catch anything Managing Director may miss and be his
Right-Hand person
Schedule activities (visits, visitors, meetings, events, training)
Sit in on Departmental Meetings
Support and assist with Training schedules and activities
Assist with marketing activities (create and execute)
Planning
Recruiting
Overall Maintenance of Office
Training
SAI INFOTECH - Human Resource Management, December 2017
SAI INFOTECH – Excel Dashboards, June 2018
References
Michael Berry – Sales & Marketing Manager, Bravo Investments Ltd.
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Tanisha Sutherland – Virtual Assistant
Email:-Social Media
https://www.linkedin.com/in/anellie-paredes-4747a470/
https://www.facebook.com/anellie.paredes
@anelliemichelle
