Aneefar Yasmin Khan

Aneefar Yasmin Khan Date of birth: 09/09/1988 Nationality: Bangladeshi Phone number: (- (Mobile) Email address:- Address: Avenida Dom Dinis 54, 2D,-, Odivelas, Portugal (Home) WORK EXPERIENCE 18/02/2014 – 01/05/2019 Dhaka, Bangladesh SENIOR DEPARTMENT OFFICER (REGISTRAR'S OFFICE) EAST WEST UNIVERSITY • • Administer and organize office administrative dealings and implement new procedures. Ascertain and perform work according to the priority level, assign work to office support staff, and ensure deadlines are met and procedures are followed Prepare reports and briefs for management committees evaluating administrative services • Carry out administrative activities associated with admissions to post-secondary educational • institutions Conduct analyses and administer • Manage electronic and hard-copy records • Input student admissions and placement testing information into the university’s student • information system. 01/12/2012 – 15/02/2014 Dhaka, Bangladesh CUSTOMER SERVICE REPRESENTATIVE STANDARD CHARTERED BANK • • • • Handling customer calls & answers their queries on Banking products and services. Providing services to customer by receiving customer’s instruction and logging it in e-form. Logging complaint & inform the customer about the resolution. Achieve monthly sales & alternate channel enrollment target. EDUCATION AND TRAINING 01/11/2020 – 30/12/2022 Antwerp, Belgium MASTER OF BUSINESS ECONOMICS University of Antwerp 01/01/2011 – 31/12/2012 Dhaka, Bangladesh MASTER OF BUSINESS ADMINISTRATION East West University Address Jahurul Islam City Gate, A/2 Jahurul Islam Ave, 1212, Dhaka, Bangladesh Website https://www.ewubd.edu/ 01/04/2006 – 31/08/2010 Dhaka, Bangladesh BACHELOR OF BUSINESS ADMINISTRATION East West University Address Jahurul Islam City Gate, A/2 Jahurul Islam Ave, 1212, Dhaka, Bangladesh 01/01/2004 – 31/12/2005 Dhaka, Bangladesh Website https://www.ewubd.edu/ HIGHER SECONDARY CERTIFICATE Board of Intermediate Secondary Education Address 13-14, Joynag Road, Bakshibazar, , 1211, Dhaka, Bangladesh Website https://dhakaeducationboard.gov.bd/ 01/01/2002 – 31/12/2003 Dhaka, Bangladesh SECONDARY SCHOOL CERTIFICATE Board of Intermediate and secondary Education Address 13-14, Joynag Road, Bakshibazar,, 1211, Dhaka, Bangladesh Website https://dhakaeducationboard.gov.bd/ LANGUAGE SKILLS Mother tongue(s): BENGALI Other language(s): UNDERSTANDING SPEAKING WRITING Listening Reading Spoken production Spoken interaction ENGLISH C1 C1 C1 C1 C1 URDU C1 A1 C1 C1 A1 HINDI C1 A1 B2 B2 A1 Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS Microsoft Office Microsoft Word Microsoft Excel Microsoft Powerpoint Google Suite Google Suite (Gmail, Google Drive, Google Sheet, Google Form) Operating Systems Windows XP, Windows7, Windows 8, and 10 Web Browser internet explorers Microsoft Edge, Mozilla FireFox, Google Chrome, Safari