I’m a Social Media Marketer with 1 year of experience and a strong background in customer service, with over 7 years helping people and solving problems. My journey into social media started with a real passion for digital content and a love for connecting with people online.
Over the past year, I’ve managed social media accounts for different brands, creating posts, writing captions, scheduling content, and running simple ad campaigns. I enjoy building up a brand’s voice, engaging with followers, and making content that feels real and relatable. I’ve worked mostly on Facebook and Instagram, focusing on building communities and growing pages the right way—not just for likes, but for meaningful engagement.
Coming from a customer service background, I’ve learned how to really listen and understand what people need. That helps a lot when managing online communities or replying to comments and messages. I know how important it is to respond quickly and with the right tone to keep followers feeling heard and valued.
I’m always learning more about what works on social media—whether it’s staying updated on trends, testing new tools, or learning from the numbers. I don’t just post and hope; I pay attention to what’s working and adjust based on results.