Andris Ezerins
Cape Coral, FL 33990
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OBJECTIVE
Customer focused and results-oriented professional in a Business Data Analyst or Data Processing project role
SKILLS SUMMARY
- Database management/reporting with SQL, Alteryx, SAP Business Objects, Access, Excel, FoxPro - 12 years
- Online data quality tools MelissaData, Anchor, including API calls from database management tools
- SharePoint 2010/2007/2003 administration, SharePoint Designer - 10 years
- Salesforce CRM configuration and administration - 2 years
- MS Project, MS Office (OneNote, PowerPoint, Word, Outlook), MS Windows Powershell
FUNCTIONAL SUMMARY
- Exceptional 20 year track record of success in varied fields including 10 years specific background in business data analysis and systems integration projects
- Customer Relations Mindset - full motivation to put the customer first in delivered solutions
- Data Analysis and data processing leadership – defines and maintains data project infrastructure, including best practices and data management staff development
- Establishes and maintains communication environments in support of locally/globally distributed teams
- International Team Building - leads, manages and motivates different personalities in varied cultures towards strategic goals
- Process Management - possesses a solid general knowledge of the theory and implementation of process improvement
PROFESSIONAL EXPERIENCE
May 2018 - Present Wyzoo LLC
Manage client projects and data engineering team and data science team
March 2014 - April 2018 VeraData
Chief Information Officer
Built ETL/Data Engineering team and Machine Learning team for non profit fundraising consultancy
July 2011 - October 2013 AccuData Integrated Marketing, Fort Myers, FL
Director Custom Production
- Oversees throughput of an average 250 data processing jobs per month
- Process data files for recurring client projects, including requirements preparation, data analysis, quality control and client communications
- Uses multiple tools to analyze, extract, transform and load data and provide reporting (Alteryx, SQL, Excel, Access, Tableau) for ad hoc data processing
- Provides direct IT infrastructure support for database management applications
- Functions as in-house Salesforce CRM technical administrator to maintain marketing data hygiene and standardization
- Established and maintains system wide data archive management process to minimize operational footprint on systems (reduced average space usage from 5TB to 2TB)
- Established and maintains functional team Service Level Standards documentation, definitions and metrics
- Provides strategic direction for multi-location data processing team of 8 technicians
March 2008 - June 2011 Acxiom Corporation, Cape Coral, FL
Client Delivery Manager - Team Lead
- Supervises 50+ multi-function global associates supporting SaaS multi-tenant/single instance e-commerce fulfillment application running on private cloud
- Collaborates closely with Contract and Customer Service functional areas ensuring accurate flow of requirements and estimating information
- Serves as the business level administrator/SME for production job ticketing and project tracking software, including design and maintenance of production workflows through regular analysis and feedback from infrastructure users
- Serves as SME for business unit SharePoint portal. Responsibilities include maintenance of portal structure and usage best practices, as well as design of the security model as connected to Active Directory
- Designs and maintains monthly cross-functional metrics review cycle for pro-active process improvement discovery
- Provides data infrastructure for business unit project prioritization methodology
- Provides definitions for client service level standards, and designs data infrastructure for client facing service level standard metric delivery
2007 - March 2008 Alvion LLC, Cape Coral, FL
Process Management and Analysis - Director
- Mapping of organization AS IS functional processes
- Prioritization of TO BE process mapping to support organizational performance goals (KPIs)
- Establish and maintain performance tracking metrics for multiple global functional teams (data, configuration, development, project management, production support, quality services)
- Design, maintain and implement global KPI based Performance Review Assessment process including off-shore resource assets
2001 - 2007 Alvion Technologies, Cape Coral, FL
ETL specific Project Management Office - Director
- Design, staffing and nurturing of off-shore Project Management Office primarily in support of Extract/Transform/Load team projects
- Directly accountable for processing ~1 billion direct marketing consumer and business records loaded monthly to an online e-commerce order fulfillment application
- Regularly reviews and implements new ETL infrastructures and applications as technology becomes available
- Establish training programs for functional team leads as ‘project coordinators’ using project management best practices
ADDITIONAL EXPERIENCE
May 2011 NAUI Leadership Training, Cape Coral, FL
Scuba Diver Instructor Training
- Certified as Scuba Instructor
2007 Dale Carnegie Leadership course, Bonita Springs, FL
Leadership Training for Managers
September 2007 PMI Project Management Fundamentals
- e-learning Intensive PMP Program completed
January 2005 Carnegie Mellon SEI, Arlington, VA
Introduction to CMMI, continuous representation
- Certificate of completion
August 2003 Six Sigma for Services, Atlanta, GA
Six Sigma Green Belt training
EDUCATION
1983 - 1988 Northeastern University, Boston, MA
Major in Marketing, minor in International Business
LANGUAGES
English and German
HOBBIES/INTERESTS
Scuba diving, wakeboarding, underwater videography, international travel, downhill skiing, snowmobiling