My key skills are:
● Able to practically solve issues in sales and services
● Working experience with different nationalities
● Negotiation skills
● Organization skills
● Client service minded
● Leading skills
● 11 years of working experience in Europe (the Netherlands)
Currently my daily tasks are:
● Providing hardware / software / network problem diagnosis / resolution for
customer’s end users;
● Routing problems to internal I.M. support staff;
● Coordinating and managing relationships with vendors and support staff that
provide hardware / software / network problem resolution;
●Administrating and providing User Access and Exit controls;
●Using the Call Tracking System to document and manage problems and work
requests and their respective resolutions and circumvention's.
My previous task were:
● Support in heavy transport across Ukrainian border during EK 2012 (mobile
power plants)
● Full range of services associated with loading/unloading operations in Kiev,
Lvov, Kharkov Donetsk
● Staff accommodation in Kiev, Lvov, Kharkov, Donetsk
● Manpower accommodation
● Interpreter
● Local spare parts market research
● New client attraction
● Proactive/active and direct sales
● Inventory accounting
● International bids