Andrews Akoto Osei

ANDREWS AKOTO OSEI House number B25, Victory Plaza, JH OwusuAcheampong St, Sunyani, Ghana | - - |-| https://www.linkedin.com/in/andrews-osei-akoto-b63ba497 | PROFILE SUMMARY Dedicated professional with diverse experience in Branch Service Supervision, Relationship Management, and Teaching. Skilled in leading teams for efficient operations, providing exceptional service, and nurturing long-term client relationships. Proficient in daily activity oversight, ensuring compliance and workflow optimization. Experienced in thorough financial analysis and tailored planning. Proficient in Microsoft Office Suite, adept at promoting banking products, and identifying cross-selling opportunities. Holds an MSc in Industrial Finance and Investment and a BSc in Banking and Finance, with expertise in imparting knowledge and maintaining discipline. KEY COMPETENCE Ability to lead, motivate, and manage service staff for efficient branch operations. Strong skills in providing exceptional service, addressing issues promptly, and ensuring high satisfaction. Proficient in overseeing daily activities, ensuring compliance, and optimizing workflow. Proficient in nurturing long-term client relationships based on trust. Ability to impart knowledge and cater to diverse learning needs. Proficient in Microsoft Word, Excel, and PowerPoint. Proficient in promoting banking products and identifying cross-selling opportunities. Ability to conduct thorough analysis and develop tailored financial plans. Skill in maintaining discipline and creating conducive learning environments. PROFESSIONAL EXPERIENCE Branch Service Supervisor OmniBSIC Bank, Sunyani Branch | 2019 - 2022 Oversaw daily branch activities, ensuring efficient workflow, productivity, and compliance with bank policies and regulations. Supervised and mentored a team of banking professionals, fostering a positive work environment and promoting employee growth. Ensured exceptional customer service, resolved issues promptly, built strong customer relationships, and drove sales growth through effective promotion of banking products. Ensured adherence to policies and regulations, managed branch risk, controlled budgets, optimized resources, and made data-driven financial decisions. Relationship Manager Sahel Sahara Bank, Sunyani Branch | 2013 - 2019 Built and maintained strong client relationships, understood clients’ financial goals, and provided personalized service and support. Conducted financial assessments, developed and implemented strategies to meet clients' needs. Offered banking products, identified cross-selling opportunities, and explained services to deepen client relationships. Assessed and managed credit risk, ensured regulatory compliance, managed client portfolios, and reported on performance. Teacher Ghana Education Service (Alhamadiyya Education Unit) | 2004 - 2007 Successfully imparted knowledge, leading to improved student performance in assigned subjects. Instilled discipline and maintained high moral standards, fostering a respectful and positive learning environment. Coached pupils in sports such as soccer and volleyball, enhancing their skills and team spirit. Consistently ensured lesson notes were submitted on schedule, receiving positive feedback from HeadTeachers. EDUCATION Msc Industrial Finance and Investment Kwame Nkrumah University of Science and Technology, Ghana | 2015 - 2018 Bsc Banking and Finance University of Ghana | 2007 - 2011 REFERENCES Mr. Kwasi Fosu Branch Manager OmniBSIC Bank Ghana Ltd (Formerly BSIC Ghana Ltd) Sunyani- /- Dr. Eric Nkansah Lecturer (Part-time) IDL-KNUST- Dr. Kofi Gyimah Lecturer,Accounting and Finance Department Pentecost University College-