I have excellent working experience in customer service through voice, chat, and email platforms. My previous tasks included handling billing concerns and disputes, providing payment plans and options for debt collections, technical troubleshooting, and setting up technician appointments.
I have also worked for a press release distribution conducting lead generation, data entry, database management, and sending newsletters in a timely manner.
I can work effectively in a fast-paced and high-pressure environment. I am proficient in MS Office, calendar applications, and can learn various software and working platforms quickly.
I have great interpersonal skills and easy to get along with so I can work in a team environment.
With my skills mentioned above, I will be able to contribute and be an asset to your projects.